Quality Assurance Leader — Process Improvement & ISO 9001

Pregis LLC; Conover (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Pregis LLC in Conover, NC seeks a Quality Assurance Manager to lead QC/QA activities, drive process improvement, and support ISO 9001 certification efforts. The role collaborates with Operations, Service and Customers to resolve quality issues and implement data-driven projects.

The ideal candidate will have a strong background in QA/QC, program management, and Lean/Six Sigma, with a proven ability to manage cross-functional teams and drive continuous improvement throughout production.

Qualifications

• Minimum 10+ years of experience in people, process, and product management.
• BS Mechanical, Process Engineering, or Quality Engineering or similar relevant degree/experience preferred.
• Lean Six Sigma Black Belt a plus.
• Demonstrated ability to create, implement, and maintain new processes across multiple departments.
• Demonstrated success in managing projects in cross-functional teams.
• Strong attention to detail is critical.
• Ability to multi-task with strong analytical, troubleshooting, and mechanical skills.
• Outstanding written, verbal, and interpersonal communication skills.
• Works successfully independently and collaboratively across teams.
• Excellent data and computer skills.

Responsibilities

• Executing quality complaint investigations, root cause analysis, troubleshooting, data collection and proposes solutions.
• Demonstrating appropriate project management skills and use of DMAIC/Lean methodology in execution of projects.
• Creating and executing continuous improvement projects and Design of Experiments to improve quality and optimize equipment and process performance within production applications.
• Engaging with production to develop new products and supporting process development through PFMEA –(Process Failure Mode Effects Analysis).
• Developing documentation for new test procedures, products, and processes.
• Routinely monitoring production through periodic Q/C checks and evaluation of routine checks made by in-house line leaders.
• Assisting in creating quality assurance plans for new products to guarantee quality from stage one.
• Maintaining Quality Root-Cause database.
• Training new Quality Control employees.

Skills

Project management

Lean Six Sigma

Quality engineering

Root cause analysis

Process improvement

Data analysis

Communication

Cross-functional teamwork

Education

BS Mechanical/Process/Quality Engineering

Job description

Pregis LLC in Conover, NC seeks a Quality Assurance Manager to lead QC/QA activities, drive process improvement, and support ISO 9001 certification efforts. The role collaborates with Operations, Service and Customers to resolve quality issues and implement data-driven projects.

The ideal candidate will have a strong background in QA/QC, program management, and Lean/Six Sigma, with a proven ability to manage cross-functional teams and drive continuous improvement throughout production.