Quality Assurance Lead — Logistics & Growth

SCC Saddle Creek Corporation; Belton (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Paid vacation and holidays

Career development opportunities

Tuition reimbursement

Life insurance and disability

Job summary

Saddle Creek Logistics Services in Belton, MO is seeking a Quality Control Supervisor to lead a team, ensure quality standards, and drive continuous improvement across production and logistics processes.

You will coach staff, manage priorities, and collaborate across departments to deliver exceptional service while maintaining safety and high-quality outputs. The role emphasizes leadership, problem-solving, and operational excellence.

Qualifications

• 2+ years leadership experience in warehouse, distribution, fulfillment, or logistics.
• Proven ability to lead, motivate, and develop teams while fostering a collaborative and positive work culture.
• Strong communication, interpersonal, and relationship-building skills with the ability to effectively partner across departments.
• Demonstrated problem-solving and decision-making abilities with a track record of identifying opportunities for process improvement and operational excellence.
• Experience managing multiple priorities in a fast-paced, high-volume environment while maintaining focus on safety, quality, service, and productivity goals.
• Strong organizational skills with the ability to plan, prioritize, and execute multiple projects simultaneously.
• Proficiency with Microsoft Office applications and experience working with WMS, OMS, or related operational systems.
• Adaptable and agile mindset with the ability to learn new processes, support cross-functional operations, and thrive in changing business conditions.
• Sound judgment and analytical skills to address operational challenges and drive results.
• High school diploma required.

Responsibilities

• Lead and coach a team of associates to ensure quality standards are met and maintained.
• Prioritize workload according to production and planning needs to optimize efficiency.
• Monitor performance metrics (order fill rate, accuracy, inspections, inventory) and drive improvements.
• Audit processes, identify root causes, and implement corrective actions.
• Develop and communicate quality standards and defect ranges; maintain work instructions.
• Collaborate with departments and customers to ensure clear communication and timely issue resolution.
• Maintain safe and clean working environment and uphold safety goals.
• Prepare regular quality reports for management review.

Skills

Leadership

Team development

Communication skills

Problem solving

Prioritization

Organizational skills

MS Office

WMS experience

OMS experience

Adaptability

Analytical thinking

Education

High school diploma

Bachelor's degree preferred

Tools

MS Office

WMS

OMS

Job description

Saddle Creek Logistics Services in Belton, MO is seeking a Quality Control Supervisor to lead a team, ensure quality standards, and drive continuous improvement across production and logistics processes.

You will coach staff, manage priorities, and collaborate across departments to deliver exceptional service while maintaining safety and high-quality outputs. The role emphasizes leadership, problem-solving, and operational excellence.