Quality Control Lead — Warehouse Excellence

Saddle Creek Logistics Services; Belton (MO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Annual bonus eligibility

Vacation and holiday pay

Life insurance

Short-term disability

Tuition reimbursement

Career development

Job summary

Saddle Creek Logistics Services in Belton, MO is seeking a Quality Control Supervisor to lead a team ensuring high-quality standards across the facility. You will drive accuracy, safety, and customer service while coaching staff and enforcing our quality policy.

You will prioritize workloads, audit processes, and communicate goals across departments to achieve continuous improvement in a fast-paced logistics environment.

Qualifications

• 2+ years leadership in a warehouse, distribution, fulfillment, or logistics environment.
• Proven ability to lead, motivate, and develop teams while fostering a collaborative work culture.
• Strong communication, interpersonal, and relationship-building skills across departments.
• Demonstrated problem-solving and decision-making with opportunities for process improvement and operational excellence.
• Experience managing multiple priorities in a fast-paced, high-volume setting with safety and quality goals.

Responsibilities

• Prioritize workloads according to production and planning needs.
• Ensure exceptional customer service KPIs (order fill rate accuracy, inspections, inventory accuracy).
• Audit processes to verify quality standards and identify root causes.
• Maintain and update work instructions and processes across departments.
• Communicate goals and improvements to associates and cross-functional teams.
• Maintain a clean, professional, and safe working environment.
• Coach and mentor staff; conduct annual performance reviews.

Skills

Leadership experience

Communication skills

Problem solving

Organizational skills

MS Office

WMS / OMS experience

Cross-functional collaboration

Education

High school diploma

Bachelor’s degree preferred

Tools

WMS / OMS systems

Job description

Saddle Creek Logistics Services in Belton, MO is seeking a Quality Control Supervisor to lead a team ensuring high-quality standards across the facility. You will drive accuracy, safety, and customer service while coaching staff and enforcing our quality policy.

You will prioritize workloads, audit processes, and communicate goals across departments to achieve continuous improvement in a fast-paced logistics environment.