Quality Control Supervisor - 2nd Shift

SCC Saddle Creek Corporation; Belton (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) match

Paid vacation and holidays

Career development opportunities

Tuition reimbursement

Life insurance and disability

Job summary

Saddle Creek Logistics Services in Belton, MO is seeking a Quality Control Supervisor to lead a team, ensure quality standards, and drive continuous improvement across production and logistics processes.

You will coach staff, manage priorities, and collaborate across departments to deliver exceptional service while maintaining safety and high-quality outputs. The role emphasizes leadership, problem-solving, and operational excellence.

Qualifications

• 2+ years leadership experience in warehouse, distribution, fulfillment, or logistics.
• Proven ability to lead, motivate, and develop teams while fostering a collaborative and positive work culture.
• Strong communication, interpersonal, and relationship-building skills with the ability to effectively partner across departments.
• Demonstrated problem-solving and decision-making abilities with a track record of identifying opportunities for process improvement and operational excellence.
• Experience managing multiple priorities in a fast-paced, high-volume environment while maintaining focus on safety, quality, service, and productivity goals.
• Strong organizational skills with the ability to plan, prioritize, and execute multiple projects simultaneously.
• Proficiency with Microsoft Office applications and experience working with WMS, OMS, or related operational systems.
• Adaptable and agile mindset with the ability to learn new processes, support cross-functional operations, and thrive in changing business conditions.
• Sound judgment and analytical skills to address operational challenges and drive results.
• High school diploma required.

Responsibilities

• Lead and coach a team of associates to ensure quality standards are met and maintained.
• Prioritize workload according to production and planning needs to optimize efficiency.
• Monitor performance metrics (order fill rate, accuracy, inspections, inventory) and drive improvements.
• Audit processes, identify root causes, and implement corrective actions.
• Develop and communicate quality standards and defect ranges; maintain work instructions.
• Collaborate with departments and customers to ensure clear communication and timely issue resolution.
• Maintain safe and clean working environment and uphold safety goals.
• Prepare regular quality reports for management review.

Skills

Leadership

Team development

Communication skills

Problem solving

Prioritization

Organizational skills

MS Office

WMS experience

OMS experience

Adaptability

Analytical thinking

Education

High school diploma

Bachelor's degree preferred

Tools

MS Office

WMS

OMS

Job description

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today. Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Location: Belton, MO Shift: Monday - Thursday, 3:30 PM - 3:00 AM

Overview

The Quality Control Supervisor is responsible for leading a team of associates toensure and maintain high quality standards throughout the facility. Supervisors willachieve a variety of goals including: accuracy, problem resolution, outstanding customer service, employee relations and maintaining a safe work environment.

What you will do:

• Prioritize work load according to production and planning needs
• Ensure exceptional customer service key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.)
• Understandquality standards and measure performance against those standards
• Audit processes to ensure quality standards are being met and detect the root causes of problems
• Provide quality standards and defect ranges (panoplies) as needed for production
• Maintain and update work instructions and processes across departments
• Effective communication with other departments in the organization and with our customer.
• Maintain a clean, professional and safe working environment by meeting or exceeding SCLS corporate safety goals
• Promote constant and measurable improvement; teach and enforce SCLS’ Quality Policy at all times
• Effectively communicate SCLS goals, expectations, areas for improvement and successes to associates
• Conduct annual performance reviews for all staff within the department
• Personally coach, train and mentor direct reports to ensure personal growth and career development
• Create and maintain daily, weekly, and monthly quality reports that will be shared with multiple layers of management

Our ideal candidate will have…

• 2+ years of leadership experience in a warehouse, distribution, fulfillment, or logistics environment
• Proven ability to lead, motivate, and develop teams while fostering a collaborative and positive work culture
• Strong communication, interpersonal, and relationship-building skills with the ability to effectively partner across departments
• Demonstrated problem-solving and decision‑making abilities with a track record of identifying opportunities for process improvement and operational excellence
• Experience managing multiple priorities in a fast‑paced, high‑volume environment while maintaining focus on safety, quality, service, and productivity goals
• Strong organizational skills with the ability to plan, prioritize, and execute multiple projects simultaneously
• Proficiency with Microsoft Office applications and experience working with WMS, OMS, or related operational systems
• Adaptable and agile mindset with the ability to learn new processes, support cross‑functional operations, and thrive in changing business conditions
• Sound judgment and analytical skills to address operational challenges and drive results
• High school diploma required

It’s not required, but it would be even better if you have…

• Bachelor’s Degree preferred
• Lean Six Sigma and continuous improvement training and experience a plus
• Supply chain/logistics experience preferred
• #LI-MC1 .

Benefits:

• Benefits package including medical, dental, vision, HSA, and medical reimbursement
• Annual bonus eligibility
• 401(k) match
• Vacation and holiday pay
• Employee assistance and identity theft protection
• Career development and opportunity for internal promotions
• Tuition reimbursement for further education
• Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity employer and an Affinitat Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.

View the EEO poster here.

View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [e-mail] and let us know your contact information and the nature of your request.

Since 1966, Saddle Creek has grown from a family-owned warehouse in Lakeland, Florida, into one of the country’s largest family-owned third-party logistics providers. From day one, our associates have helped build Saddle Creek into the company it is today—serving customers, supporting one another and living our values of service, respect, accountability and integrity. Here, you can build your skills, do meaningful work, and be part of a team that values people.

Will you join us?

Explore what it’s like to work at Saddle Creek by reading our Associates' Stories blog. You can also learn more about Saddle Creek careers, our culture and the opportunities available across our organization.

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