Quality Assurance Engineer II

Acima Leasing; Draper (UT); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) match

DTO – discretionary time off

HSA with company contribution

Tuition reimbursement (STEM)

LinkedIn Learning

On-site gym

Free car charging

Job summary

Upbound Group, Inc. is seeking a detail-oriented Quality Assurance Engineer II to join our Draper, Utah team in-office.

You will monitor production workflows, test software code, and inspect products to catch defects early, while helping develop quality standards and testing plans. The role requires 2–5+ years in QA or a similar technical field, strong problem-solving with data tools, and excellent communication to document findings and train team members.

Qualifications

• Bachelor’s degree in Business, Engineering, Computer Science, or related field (or equivalent work experience).
• 2–5+ years in a QA, testing, or manufacturing/technical role.
• Strong problem-solving with data tools, root-cause analysis, and statistical process control.
• Excellent written and verbal communication to write clear technical reports.
• Meticulous habits to spot minor discrepancies that could impact safety or user experience.

Responsibilities

• Monitor and Inspect: Review production workflows, test software code, or inspect physical goods to catch errors early.
• Develop Standards: Help create and implement quality control protocols, testing plans, and safety guidelines.
• Track and Report: Document bugs, non-conformances, and test results accurately; prepare routine performance reports.
• Root Cause Analysis: Investigate product defects or system failures to find the core problem and prevent recurrence.
• Collaborate: Work with developers, engineers, and operations teams to verify fixes and improve design.
• Compliance: Ensure all processes align with industry regulations and standards.

Skills

QA Testing

Root Cause Analysis

Statistical Process Control

Data Tools

Technical Reporting

Communication Skills

Education

Bachelor's degree

Job description

Job Description:Quality Assurance Engineer II(Draper Utah, In-Office)At Upbound Group, we are committed to elevating financial opportunity for all through innovative, inclusive, and technology-driven financial solutions that address the evolving needs and aspirations of consumers. The Company’s customer-facing operating units include industry-leading brands such as Rent-A-Center, Acima and Brigit that facilitate consumer transactions across a wide range of store-based and digital retail channels, including over 2,400 company-branded retail units across the United States, Mexico, New York and Puerto Rico. Upbound Group, Inc. is headquartered in Plano, Texas.ABOUT THE POSITIONWe are looking for a detail-oriented Quality Assurance professional to join our team. In this role, you will monitor processes, test products or systems, and identify defects to ensure our final output meets the highest standards of quality and regulatory compliance.KEY RESPONSIBILITIESMonitor and Inspect: Review production workflows, test software code, or inspect physical goods to catch errors earlyDevelop Standards: Help create and implement quality control protocols, testing plans, and safety guidelinesTrack and Report: Document bugs, non-conformances, and test results accurately; Prepare routine performance reports for managementRoot Cause Analysis: Investigate product defects or system failures to find the core problem and prevent future occurrencesCollaborate: Work closely with developers, engineers, and operations teams to verify fixes and improve overall product designCompliance: Ensure all processes align with industry regulations and standardsQUALIFICATIONSBachelor’s degree in Business, Engineering, Computer Science, or a related field (or equivalent work experience)2-5+ years of experience in a QA, testing, or manufacturing/technical roleStrong problem-solving abilities with experience using data tools, root-cause analysis, and statistical process control.Excellent written and verbal communication skills to write clear technical reports and train team members.Meticulous habits to spot minor discrepancies that could impact the final user or product safetyCOMPENSATION/BENEFITSFull health benefits-Medical/Dental/Vision401(k) match, 5%/4%DTO (discretionary time off)Health savings account (HSA) with company contributionCollege tuition reimbursement program (STEM degrees)Unlimited use of Linkedin LearningOn-site gym and showersFree car chargingWork LocationAbility to work in the Draper, Utah office, Monday through Friday, with travel between locations as necessary based on transformation and governance activities.SponsorshipApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.Equal Opportunity EmployerUpbound Group is an equal opportunity employer committed to ensuring all employment decisions are made on a non-discriminatory basis in accordance with applicable federal, state, and local laws.Upbound Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.