Quality Assurance Analyst

Tyler Technologies, Inc.; Logan (UT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Opportunities for growth

Job summary

A technology solutions provider is seeking a Quality Assurance Analyst to design, develop, and maintain test plans while performing software testing. The role requires 3 to 5 years of experience in quality assurance and hands-on experience with tools like Playwright and JIRA. Candidates should possess strong problem-solving skills, the ability to troubleshoot issues, and adapt to changing requirements in a dynamic environment. This position is located in Logan, Utah, offering competitive benefits and opportunities for growth.

Qualifications

• Minimum of 3 to 5 years of experience in software quality assurance or testing.
• Hands-on experience with test management and automation tools.
• Excellent communication, documentation, and collaboration skills.

Responsibilities

• Analyze business and technical requirements.
• Design test plans, test cases, and test scripts.
• Perform comprehensive regression, functional, and performance testing.
• Identify, log, and track defects.
• Document test results and prepare reports.
• Troubleshoot and analyze issues found during testing.

Skills

Test management tools

Automation frameworks

Root cause analysis

Performance testing

Security testing

Communication

Tools

Playwright

JIRA

Xray

Job description

Quality Assurance Analyst

Our ideal candidate will design, develop, and maintain test plans, cases, and test scripts while performing comprehensive software testing. The role also involves troubleshooting issues, conducting performance and security testing, and providing detailed reports to the development team. The ideal candidate should have experience with automation frameworks and strong problem‑solving skills, along with the ability to adapt to changing requirements.

Location

North Logan, Utah

Travel

0-5%

Responsibilities

• Analyze business and technical requirements. Collaborate with stakeholders to clarify ambiguities
• Design test plans, test cases, test steps and test scripts.
• Perform comprehensive regression, functional, and performance testing.
• Identify, log, and track defects.
• Document test results and prepare reports.
• Troubleshoot and analyze issues found during testing to determine root causes and provide detailed reports to the development team.
• Evaluate findings from automated scans and manual testing to determine if they are actual findings or false positives and provide detailed reports to the development team.
• Provide analysis and consulting support for development and tech support team upon request.
• Develop and maintain automated test scripts.
• Conduct load, stress, and security tests.
• Communicate effectively with developers, product owners, and other stakeholders.
• Apply technical skills to ensure quality coverage of increasingly complex test scenarios involving web applications, APIs, databases and other system components.
• Employ a continuous improvement approach to refine and improve processes and tools as appropriate or share recommendations with the team.
• Other responsibilities as assigned.

Qualifications

• Minimum of 3 to 5 years of experience in software quality assurance or testing.
• Hands‑on experience with test management and automation tools (e.g., Playwright, JIRA, Xray).
• Strong understanding of QA methodologies, SDLC, and STLC.
• Proficiency in analyzing technical issues and performing root cause analysis.
• Experience with performance and security testing tools.
• Excellent communication, documentation, and collaboration skills.
• Ability to work independently and as part of a cross‑functional team.
• Willingness to continuously learn and adapt to new technologies and methodologies.
• Ability to work in a fast‑paced, dynamic environment.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Apply Online

Requisition Number:2026-8210

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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.