Quality Assurance Engineer

Apex Systems; North Reading (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Everforth Apex Systems is seeking a Quality Assurance Engineer to support manual system-level testing of robotic fulfillment solutions. You will work with software developers, hardware engineers, and QA colleagues to validate product quality across the development lifecycle and to write and execute manual test cases, review requirements, and investigate defects.

Responsibilities include creating test plans, isolating defects, and coordinating with cross-functional teams to ensure test coverage

Qualifications

• Bachelor’s degree in Engineering or related field required.
• 2+ years of quality assurance engineering experience required.
• Experience with manual testing of complex systems (robotics/hardware-software integration). Knowledge of QA methodologies and testing tools (JIRA, Confluence, TestRail). Strong written and verbal communication.

Responsibilities

• Create and execute test plans and cases for robotics product components across functional areas.
• Isolate, document, and validate defects; perform root cause analysis.
• Collaborate with software and hardware engineers to understand architecture and test scope.
• Interpret and report testing results and advocate for quality throughout development.
• Execute manual testing on in-house test floors to verify features meet standards prior to production.
• Participate in design reviews and scoping sessions; document findings and improvements.
• Coordinate with QA team to align test coverage and avoid duplication.

Skills

Manual testing

JIRA

Confluence

TestRail

Root cause analysis

Communication

Education

Bachelor's degree in Engineering

Tools

JIRA

Confluence

TestRail

Job description

Job#: 3055215 Job Description:

Quality Assurance Engineer

Location: North Reading, Massachusetts (Onsite)

Alternate Location: Westboro, Massachusetts

Role Overview

We are seeking a Quality Assurance Engineer to support manual system-level testing of robotic fulfillment solutions. This role involves working alongside software developers, hardware engineers, and fellow QA engineers to validate product quality across the development lifecycle. The contractor will split time between writing and executing manual test cases, reviewing requirements with engineers, and investigating defects.

Key Responsibilities

• Create and execute test plans and test cases for robotics product components, ensuring comprehensive coverage across functional areas.
• Isolate, document, and validate defects; troubleshoot issues to help developers identify root causes efficiently.
• Collaborate with software and hardware engineers to understand technical architecture and assess how changes impact test scope and product behavior.
• Interpret and report testing results, advocating for quality at every phase of the development process.
• Execute manual testing on in-house test floors to verify that features meet quality standards prior to production deployment.
• Participate in design reviews and scoping sessions with development teams.
• Document findings and recommend improvements to testing approaches.
• Coordinate with QA team members to align on test coverage, share findings, and avoid duplication of effort.

Required Qualifications

Education: A Bachelor’s degree in a related Engineering field is required.

Experience: 2+ years of quality assurance engineering experience is required.

Technical Skills: The role requires demonstrated experience in manual testing of complex systems, such as robotics, automation, or hardware-software integration. A working knowledge of QA methodology and standard testing tools like JIRA, Confluence, or TestRail is necessary. Experience is also required in troubleshooting defects, performing root cause analysis, and designing test conditions, scripts, and data sets. Strong written and verbal communication skills are essential.

Preferred Qualifications

• Prior experience testing robotic systems, autonomous systems, conveyor/sortation systems, ASRS, or similar industrial automation environments.
• Familiarity with safety and compliance testing frameworks.
• Experience working in a fast-paced hardware-software co-development environment.
• Knowledge of one or more scripting languages (e.g., Python, Ruby, Perl) is a plus but not required.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.