Quality Assurance & Data Performance Coordinator

Adjoin; San Diego (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

Adjoin in San Diego, CA is seeking a dedicated Quality Assurance/Data Coordinator to support the HMIS-based QA program. The role is full-time and involves gathering documentation from offices, ensuring follow-ups, and submitting QA materials to program management and the QA Coordinator.

You will monitor data quality, maintain records, and prepare reports on a monthly, quarterly, and annual basis while upholding confidentiality and compliance.

Qualifications

• Requires accuracy and confidentiality.
• Strong organizational and time-management abilities.
• Proficient in using HMIS and basic data tools.

Responsibilities

• Ensure follow-up occurs in each office and submit QA docs to program management and QA Coordinator.
• Monitor data quality via HMIS reports and internal reviews.
• Prepare monthly, quarterly and annual reports with accuracy and timeliness.
• Maintain an efficient internal records system and staff collaboration.
• Conduct internal audits of participant records and ensure confidentiality.
• Assist HR tasks and data entry in HMIS as needed.

Skills

Attention to detail

Confidentiality

Organization

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

HMIS

Excel

Job description

About Us

At Adjoin, we are agents of change, building a future where all people can belong in the places they live, work, learn, and play. Together with our community partners, we remove barriers to belonging with innovative solutions that center the unique needs of every individual we serve.

For More Information

adjoin.org

Company: Adjoin
Industry: Non-profit/Social Services
Level: Full Time
Job Family: Veteran Services
Location: San Diego, CA 92108, USA
Compensation: $25.00 - $28.00

Overview

Position Summary

Provide assistance and support with Adjoin’s Quality Assurance program & Outcome Measurement System by: Gather documentation from each office. Ensure that follow-up is taking place within each office. Submitting Quality Assurance documentation to program management and the Quality Assurance Coordinator

Additional Information

Our mission is to create limitless pathways for people to belong where they live, work, learn, and play. At Adjoin, we create opportunities for Veterans to live, work, learn, and play in the communities we serve.

Responsibilities

Quality Assurance

Ensure that follow-up is taking place within each office. Submitting Quality Assurance documentation to program management and the Quality Assurance Coordinator. Monitors data quality via HMIS data quality reports, repository reports, and internal records review.

Reporting

Maintains the Critical Incident Reports and follow ups; submits to program management and Quality Assurance Coordinator. Prepares and submits monthly, quarterly and annual reports in an accurate and timely manner.

Management

Maintains an accurate and efficient internal records management system.

Teamwork

Maintains professional working relationships with other staff members, HMIS administrators, technical assistance providers and other external contacts.

Audit

Monitors electronic and hardcopy participant records; conducts regular internal audit reviews of files.

Compliance

Maintains confidential information per policies and procedures.

Human Resources

Assemble

Compile and submit survey responses to program management and the Quality Assurance Coordinato.

Data Entry

Data entry in the Homeless Management Information System (HMIS) of private participant information.

Skills

This position requires a special aptitude for accuracy, confidentiality, organizational skills, and good interpersonal skills. Ability to multi-task, manage time and meet deadlines is also an essential component of this position.

Experience

18 years of age or older. Successful completion of pre-employment drug screen and background check.

Maintenance

Demonstrated computer literacy and capability to maintain well-organized records and files. Demonstrated ability to effectively navigate and maintain professional boundaries as custodian of confidential information.

Maintain Records

He/she must be able to maintain records and files including alpha, numeric and chronological records, and be able to understand and follow oral and written directions.

Education

High school diploma or its equivalent.

Technology

Computer literacy in Excel, spreadsheets, word processing, and database is mandatory.

Travel

Occasional travel to Adjoin Imperial Valley Office.

Certification

Certification in an approved First-Aid and CPR class; or successfully complete an approved First-Aid and CPR class within 45 days of the date of hire.

Equal Opportunity Employer

Legal Disclaimer: Adjoin is an Equal Opportunity Employer. view full text People matter. All humans deserve respect, dignity, and a place to build their own future. Here at Adjoin, we believe and live this every day. Adjoin is an equal opportunity employer, welcoming all individuals regardless of age, ancestry, disability, gender identity, genetic information, marital status, pregnancy-related conditions, race, religion, sexual orientation, and other protected characteristics. We are committed to creating a fair and inclusive workplace where every employee can thrive. view full text

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