Quality Assurance Coordinator — 3rd Shift

KLS Kenco Logistic Services, LLC; United States; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance with HSA/HRA

Dental Insurance

Vision Insurance

401(k) plan

Paid Time Off

Paid Holidays

Job summary

Kenco Logistics is seeking a Quality Assurance Coordinator to help manage the site quality management system, develop procedures aligned with standards and customer requirements, and lead quality improvement initiatives. The role emphasizes educating operations on QMS and supporting the Kenco Operating System implementation.

The candidate will drive data‑driven actions from audits and customer feedback, ensuring compliance, and contributing to continuous improvement across the site.

Qualifications

• Experience developing and maintaining quality management system documents.
• Experience administering internal audits and training auditors.
• Ability to identify training needs and organize interventions.
• Experience investigating customer complaints and performing root-cause and corrective actions.
• Collect and analyze quality data to identify improvement opportunities.

Responsibilities

• Maintain, update, and add site policies, procedures, standard work instructions, and tools to improve the quality management system.
• Administer internal audit program to ensure QMS compliance and train auditors.
• Identify training needs and organize training interventions.
• Investigate customer complaints and non-conformance issues and perform root cause and corrective actions.
• Collect and analyze quality data to identify areas for improvement.

Skills

Quality Management

Auditing

Root Cause Analysis

Training

Process Improvement

Tools

Audit software

MS Office

Job description

Kenco Logistics is seeking a Quality Assurance Coordinator to help manage the site quality management system, develop procedures aligned with standards and customer requirements, and lead quality improvement initiatives. The role emphasizes educating operations on QMS and supporting the Kenco Operating System implementation.

The candidate will drive data‑driven actions from audits and customer feedback, ensuring compliance, and contributing to continuous improvement across the site.