Quality Assurance Coordinator

JEVS Human Services Career Center; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Job summary

JEVS Human Services Career Center seeks a Quality Assurance Coordinator to ensure accurate, timely data entry for program services in our Center City Philadelphia office. You will support teams with data-entry guidance and uphold compliance standards.

The role focuses on reviewing records, generating reports, and identifying trends to drive performance improvements. This is an on-site position at Suburban Station in Philadelphia.

Qualifications

• Experience performing accurate data entry with timeliness.
• Knowledge of compliance standards and data integrity.
• Ability to review records for accuracy and completeness.
• Proficient in generating data reports and identifying trends.

Responsibilities

• Ensure compliant, accurate, and timely entry of program data.
• Provide technical assistance to team members in data entry requirements.
• Review case records to ensure compliance and integrity.
• Run reports and analyze data for program trends.
• Track referrals and address them promptly.
• Help meet performance standards and contract goals via data entry and reconciliation.
• Create and reconcile file systems (paper and electronic).
• Perform other duties as required.

Skills

Data entry

Quality assurance

Compliance

Data analysis

Reporting

Tools

MS Excel

Data management systems

Job description

We are currently looking for aQuality Assurance Coordinator. TheCareerLinkprovides services for both jobseekers and employers – providing skills and help to those seeking work while matching qualified candidates to the area’s occupational workforce.

As theQuality Assurance Coordinatoryou will be responsible forensuring thecompliant, accurate and timely entry of required program data. You will provide technical assistance to team members, and will maintain our compliance and integrity standards.

This role, located in our Suburban Station, Center City Philadelphia office, is on-site.

Responsibilities:

• Work with assigned teams to ensure compliant, accurate and timely entry of required program data
• Provide technical assistance to team members in meeting data entry requirements
• Review individual case records to ensure compliance and integrity
• Run reports, analyze data for program trends, and make continuous improvement suggestions to enhance performance outcomes
• Receive and track all referrals to unit., addressing them in a timely manner.
• Ensure that performance standards, contract goals and services including Activity Compliance Rate (ACR), Job Placement, Retention and Increased Hours Worked goals are met and/or exceeded by means of accurate and timely data entry and reconciliation.
• Create, maintain and reconcile all file systems (paper and electronic).
• Other job related duties as required.