Quality Assurance Coordinator

Stars Behavioral Health Group; Joshua Tree (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive compensation

Generous time off

Medical, dental and vision coverage

Voluntary benefits

Paid CEU opportunities

Career development programs

BBS hours supervision

Employee recognition

Job summary

Stars Behavioral Health Group in Joshua Tree, CA is seeking a Quality Assurance Coordinator to oversee the QA program, audit documentation for billing reconciliation, and ensure services conform with Medi-Cal and internal standards.

The role requires a bachelor’s degree or equivalent QA experience, at least 1 year in residential care and QA, and CPR/First Aid certifications or ability to obtain within 30 days. Competitive benefits and growth opportunities.

Qualifications

• Bachelor’s degree in child counseling, development or psychology, or nursing license (LVN, LPT, RN) or six years QA experience substituting for degree.
• One year residential care experience and one year QA experience required.
• Valid California driver's license with an eligible driving record; CPR and First Aid certifications required or obtainable within 30 days of employment.

Responsibilities

• Audit documentation to reconcile with billing and ensure services conform to Medi-Cal, County, other outside agencies, and internal standards and policies.
• Oversee documentation of services by staff and manage charts with deficiencies for correction by the appropriate department.
• Ensure discharged charts are closed in the correct order and CQI data is recorded.

Skills

Residential care experience

QA experience

CPR certification

First Aid certification

Driver's License

Education

Bachelor’s degree in child counseling, development or psychology, or nursing license (LVN, LPT, RN)

Six (6) or more years QA experience substituted for degree

Job description

Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title: Quality Assurance Coordinator

Division/Program: Joshua Tree: Morongo Oasis Crisis Residential Treatment

Starting Compensation: 25.00 - 30.00 USD Per Hour

Working Location: Joshua Tree, CA

Working Hours/Shift: Monday - Friday 8:30 AM - 5:00 PM

Why Join Our Team?

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.
• Comprehensive Benefits Package: Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits to support your lifestyle.
• Professional Growth Opportunities: On-the-job training with access to paid CEU opportunities.
• Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
• Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication.

What You Bring to SBHG (Qualifications)

• Education: Bachelor’s degree in child counseling, development or psychology, or related social science field, or nursing license (LVN, LPT, RN), or Six (6) or more years of QA experience in a Mental Health Agency or County Behavioral Health Program will be substituted as equivalent to a Bachelor’s Degree.
• Experience & Skills: One (1) year residential care experience or equivalent inpatient psychiatric experience required. One (1) year quality assurance experience required.
• Compliance & Safety: Valid California Driver’s License with an eligible driving record per company policy. Current CPR certification or ability to obtain within 30 days of employment. First Aid certification.

How you will make a difference

The Quality Assurance Coordinator is responsible for the Quality Assurance Program. The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, County, other outside agencies, and internal standards and policies. QA Coordinator manages all charts with deficiencies by processing them to the appropriate department for correction. QA Coordinator is responsible for ensuring the discharged chart is closed in the correct order and completed. Position oversees the Continuous Quality Assurance program, medical records and records all CQI data.

Division/Program Overview

• Program: The Crisis Residential Treatment (CRT) is a short-term voluntary residential facility.
• Population Served: Designed to help adult residents, ages 18-59, who experience a psychiatric crisis to safely stabilize, recover, and transition back to community.
• Facility & Setting: Short-term voluntary residential facility, 24/7.
• Program Clinical Services: Therapeutic and mental health services, Medication evaluation and support services, Crisis intervention.
• Length of Stay: Short-term.
• Skills & Transition: Pre-vocational or vocational counseling, transition back to community.
• Skills & Services: Rehabilitation/recovery services, including substance use rehabilitation services, Daily exercise and health/wellness education.

Learn more about SBHG at: https://www.starsinc.com/stars-inc/

For Additional Information: [e-mail]

Join an organization dedicated to improving lives and supporting those facing mental health and behavioral challenges. At Stars Behavioral Health Group, we are seeking passionate professionals ready to make a lasting, positive impact on children, youth, families, and adults across California. As a leading statewide provider, SBHG brings together over 2,000 professionals across 70+ specialized programs and 60+ locations, delivering compassionate care to more than 40,000 individuals each year. We are committed to diversity as we believe exceptional care begins with a diverse team. SBHG is deeply committed to fostering an inclusive work environment that celebrates LGBTQ+, cultural, racial, and ethnic diversity across every level of our organization.