Quality Assurance & Control Supervisor (QA) - Farmers Branch

85c-Bakery-Cafe; Farmers Branch (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Accident insurance

Life insurance

AD&D insurance

401K with match

Sick leave

Vacation

Employee discount

Job summary

85°C Bakery Cafe is hiring a QA Supervisor at our Farmers Branch location to oversee QA/QC operations and ensure food safety across production. The role requires leading the QA/QC team, training staff on HACCP/SOPs, and coordinating with production management to address quality issues.

The ideal candidate has a 2-year degree and 3–5 years of bakery quality control experience, with at least 3 years in a supervisory capacity. Bilingual English/Spanish or English/Vietnamese is highly preferred.

Qualifications

• 2 year degree in a related field or equivalent experience.
• 3+ years in food production quality control in bakery environment.
• At least 3 years in a supervisory role.
• Bilingual in English/Spanish and/or English/Vietnamese (and/or English/Cambodian/Chinese) preferred.

Responsibilities

• Oversee QA/QC daily operations and checklists for consistency with QAFS policies.
• Lead and train production staff on temperature, sanitation, pest control, specs, and packaging.
• Investigate non-conformities and participate in problem-solving sessions for customer complaints.
• Conduct sensory, microbiological evaluations and maintain product quality records.
• Coordinate sample handling, retain and shelf-life samples, and reference reports.
• Read instruments, gauges, and charts; perform basic math and use MS Office.
• Act as on-site contact for QA/QC and participate in internal/external audits.

Skills

Quality assurance

Food safety

Bilingual (English/Spanish)

Bilingual (English/Vietnamese)

Supervisory experience

Education

Associate degree or 2-year degree in related field

Tools

HACCP, SSOPs, GMPs training

Job description

85°C Bakery Cafe retail bakery chain that operates more than 60 locations in the United States across five states and has more than 1000 locations worldwide. We sell bread, coffee, tea, cake, pastries, and other desserts.We are looking to hire a QA Supervisor at our Farmers Branch Location as a QA and Control Supervisor, you will work with Chef, Supervisor, Plant Manager, QA/QC team and all other facility personnel to ensure food quality assurance and control pertaining to food safety.Understand and Supervise Daily, Weekly, Monthly checklist for QAFS policies and procedures.Report issues for products, process, and storage if not in non-compliance, and program deviationComplete the QA /QC daily operation checklist as to in processing quality control and quality assurance reports, as food safety, microbial, sanitation, and monitoring deemed necessary.Supervise and train production employees to address daily issues as temperature, sanitation, pest control, specifications, foreign objects, analytical and packaging specs, etc.Train and supervise the employee training tasks regarding the principles and practices of HACCP, SOPs, SSOPs, GMPs, and pest control, sanitation, lab testing, and recall procedures.Translate documents English/Spanish and or English/ Vietnamese QAFS policies and procedures.Understand and participate in problem-solving sessions for customer complaints, 2nd or 3rd audit.Conduct visual, smell, and or sensory and microbiological evaluations of products with report, finished product specification report, temperature records, receiving records and products quality records.Arrange and organize retain samples, shelf-life sample, R&D sample, product / in process sample.Ability to work independently and prioritize tasks to meet deadlines.Act as contact person if other team members is not on duty.Other Duties:Be able to read instruments, gauges, and charts.Be able to perform simple math calculation.Understand and use of a computer and Microsoft Office products.Read the thermometer, metric, use scales, weights, measure rulers.Use of Camera and upload USB or memory card to computer.Experience & Qualifications:2 Year Degree, with at least three 3 to 5 five years of food production experience in checking quality and quality control in bakery environment,Must have at least 3 years experience working in the food service industry!Minimum 3 years experience in a Supervisory position!Bilingual (English/Spanish and or English/ Vietnamese and or English / Cambodian and or English / Chinese) in writing and speaking are highly preferred.Able to work in environments such as cooler, freezer, and handle hot bakery items.Able to work independently with minimal supervision.PhysicalStand and/or sit for extended periods of time.Need to obtain samples; may require climbing, stretching, walking, lifting, bending, carrying.Be able to move in narrow spaces.This position requires moderate physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including moderate lifting (20 -25lbs pounds or more), walking, bending, stooping, kneeling, squatting and use of heavy machinery such as forklifts, pallet jacks, etc. This position requires nearly continuous standing and walking, repetitive hand motions, and reaching overhead. Employees may be exposed to unusual elements including extreme temperatures of coolers and blast freezers. Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without noticeBenefits: Medical, dental, vision and accident insurance, as well as company paid life and AD&D insurance. 401K program with a generous matching and no vesting schedule. Sick leave and vacation. Employee discount.