Quality Assurance Consultant (ATM)

BCforward; Charlotte (NC); On-site; USD 83,000 - 84,000; Full time

Job summary

BCforward is seeking a Quality Assurance Consultant III to support ATM platform testing in Charlotte, NC. This contract role emphasizes functional/manual and UI testing within Agile teams, using Jira for test management.

You will plan and execute regression tests, document defects with clear steps, and collaborate with stakeholders for acceptance. The position requires five days onsite in a lab environment, with hands-on testing of hardware and firmware, plus coordination of UAT activities as

Qualifications

• 5–6 years in software testing or quality assurance roles.
• Experience with functional/manual and UI testing.
• Familiarity with Agile processes and Jira for test management.

Responsibilities

• Plan, document, and execute regression tests for ATM releases.
• Troubleshoot issues to isolate root causes across software, hardware, and firmware.
• Document defects with clear reproducible steps.
• Refine Epics, Stories, and bugs within Agile ceremonies.
• Create test plans and detailed test cases/scripts.
• Hands-on testing on ATM devices in a lab, five days onsite.
• Install builds, prepare data, and report test environment issues.
• Execute exploratory and UAT testing with stakeholders.

Skills

Functional/manual testing

UI testing

Agile/Jira

Lab hardware testing

Troubleshooting

Documentation

Communication

Independent work

Teamwork

Tools

Jira

Job description

Job Title: Quality Assurance Consultant (ATM)Location: Charlotte, NCDuration: Contract - 12 monthsPay Range: $60.40/hr (W2)Job ID: 409879

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Quality Assurance Consultant III to join our team supporting ATM platform testing. The ideal candidate will have strong experience in functional/manual testing, UI testing, and Agile tools such as Jira and a proven ability to plan and execute regression testing, document defects with due diligence, and troubleshoot software, hardware, and firmware issues in a lab environment.

Responsibilities

• Plan, document, and execute regression tests for ATM application releases.
• Troubleshoot issues to isolate root causes across software, hardware, and firmware.
• Document defects and issues with clear, reproducible steps and due diligence.
• Assess and refine Epics, Stories, and bugs within Agile ceremonies.
• Create test plans and detailed test cases/scripts aligned to release scope.
• Perform hands-on testing on physical ATM devices in a lab setting, five days onsite.
• Install software builds, prepare data, and communicate test environment issues.
• Execute exploratory and UAT testing and partner with business stakeholders for acceptance.

Required Skills & Qualifications

• Functional/manual testing expertise, including UI testing and data manipulation.
• Proficiency with Agile frameworks and test management/defect tracking using Jira.
• Experience testing devices in a lab environment and working with hardware.
• Strong troubleshooting, communication, and documentation skills with the ability to push back when needed.
• Team-oriented approach with the ability to work independently and make sound decisions.
• Experience level: 5-6 years in software testing or quality assurance roles.

Preferred Skills

• Experience with ATM or embedded device platforms.
• Background in UAT coordination and stakeholder collaboration.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

Additional Details

Start timeframe: November.

Video interview required.

One to two interview rounds.

In-person presence required.

Work setting: Five days onsite in a shared lab environment.

Primary skill: Functional/Manual Testing.

Secondary skill: Agile tools (Jira).

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.