IT Program Manager III

BC Forward; Charlotte (NC); Hybrid; USD 88,000 - 96,000; Full time

Job summary

BCforward is seeking an IT Program Manager III in Charlotte, NC for a 12-month contract. The role is hybrid, requiring a minimum of three onsite days per week. The position focuses on planning, reporting, governance, and documentation across technology initiatives.

Key qualifications include advanced Excel, Tableau, JIRA, and Confluence experience, plus strong analytical and communication skills to drive remediation and program success.

Qualifications

• Advanced Excel skills including VLOOKUP, pivot tables, and charts.
• Ability to analyze and manipulate substantial datasets to surface insights and trends.
• Strong written and verbal communication skills with an eye for detail.
• Experience with Tableau reporting, including datasets and dashboards.
• Experience with JIRA and Confluence for project tracking and collaboration.

Responsibilities

• Plan tracking and ensure plan dates are entered in the system of record within SLA.
• Provide weekly inventory updates to application teams and deliver ad hoc analysis.
• Support governance by supplying data inputs and progressing changes through required governance.
• Create and maintain procedure documents related to assigned duties.

Skills

Advanced Excel

Data analysis

Written and verbal communication

Problem solving

Microsoft Office

Commerce/Management reporting

Tableau

Tools

Excel (Advanced)

Tableau

JIRA

Confluence

Job description

Job Title: IT Program Manager III Location: Charlotte, NC (Hybrid, minimum 3 days onsite) Duration: Contract - 12 months Pay Range: $64.52/hr (W2) Job ID: 409482

About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

Responsibilities

• Plan tracking. For new items, ensure plan dates are entered in the system of record within SLA. Partner with team leads to obtain and update dates.
• Reporting. Provide weekly inventory updates to application teams with key messages and focus guidance. Deliver ad hoc analysis and reporting as required.
• Governance. Supply data inputs and support the Date Modification process, partnering with team leads to progress changes through required governance.
• Documentation. Create and maintain procedure documents related to assigned duties.

Required Skills & Qualifications

• Excellent Microsoft Office skills.
• Advanced Excel expertise, including VLOOKUP, pivot tables, and charts. Ability to pass Excel testing during the interview process.
• Ability to analyze and manipulate substantial datasets to surface insights and trends.
• Ability to synthesize detail into clear conclusions and recommendations for management.
• Strong problem solving, analytical, written, and verbal communication skills.
• Tableau reporting, including creation of datasets and dashboards.
• JIRA project tracking and reporting experience.
• Confluence experience.
• Prior Risk or Technology Currency experience.
• Knowledge of information security, controls, risk management, and documentation.
• Detail-oriented, diligent, action oriented, curious, and organized.
• Mid-level infrastructure knowledge across operating systems, databases, and middleware products.
• Ability to build partnerships and influence others to complete required actions and obtain needed answers for remediation support.
• Ability to navigate a complex organization and support team structure in a fast-paced environment with ambiguity and tight deadlines.

Preferred Skills

• Experience within large financial services or regulated environments.
• Experience supporting End of Life or technology remediation programs.

Start and Schedule Details

Start: ASAP. Target start within 2-4 weeks of offer to meet defined business timelines.

Hybrid: Minimum three days per week onsite in Charlotte, NC.

Compliance

Glider Candidate ID Verification required. Excel skills screening and testing will be conducted.

Why BCforward?

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.