Quality Assurance & Compliance Lead

Dairy Farmers of America; Joplin (MO); On-site; USD 55,000 - 85,000; Full time

Job summary

Dairy Farmers of America in Joplin, MO is seeking a Quality Assurance & Compliance Specialist to support the QA department with documentation control, internal audits, and continuous improvement across food safety programs.

You will collaborate with plant managers, support CAPA, change control, and regulatory compliance, and help develop training materials and policies to meet customer and industry standards.

Qualifications

• High school diploma or GED required; scientific/analytical background preferred.
• Minimum 5 years lead or supervisory experience in quality control.
• Strong written and verbal communication skills.
• Technical writing skills.
• HACCP certification or extensive knowledge of HACCP system.
• Knowledge of SQF or other GFSI certifications.

Responsibilities

• Support QA with interdepartmental communications on quality systems.
• Oversee Document Control Program with annual reviews and ensure compliance with HACCP, SQF, FDA, and customer requirements.
• Develop and maintain an internal auditing system; track non-conformances and support management with data trends.
• Develop and enforce established Food Safety and Quality programs and regulatory requirements.
• Monitor effectiveness of Food Safety/Quality programs with plant managers and supervisors.
• Investigate and initiate continuous quality improvement programs; identify gaps and prioritize actions.
• Support CAPA, change control, audit follow-up, and corrective actions; assist in creating new policies and forms.
• Prepare training materials and update HACCP plans as regulations and customer expectations change.
• Assist in environmental monitoring and sanitation programs; support KPI reporting and root-cause investigations.
• Assist in documentation retrieval and program dialogue for audits (FDA, SQF, AIB, regulatory, customers).
• Oversee Integrated Pest Management Program (IMP); track non-conformances and report to management.

Skills

Communication skills

Technical writing

Troubleshooting

Leadership

Education

High school diploma or GED

Scientific/Analytical background

5 years lead or supervisory experience in quality control

HACCP Certification

SQF or other GFSI certifications

Job description

Dairy Farmers of America in Joplin, MO is seeking a Quality Assurance & Compliance Specialist to support the QA department with documentation control, internal audits, and continuous improvement across food safety programs.

You will collaborate with plant managers, support CAPA, change control, and regulatory compliance, and help develop training materials and policies to meet customer and industry standards.