Lead Quality Assurance — Food Safety & Lab Operations

Dairy Farmers of America; Wilbraham (MA); On-site; USD 75,000 - 95,000; Full time

Job summary

Dairy Farmers of America in Wilbraham, MA is seeking a Quality Assurance Supervisor to provide direction to QA and laboratory staff, ensuring products meet the highest food safety and quality standards. You will monitor activities, coach team members, and partner with the quality manager to foster a culture of safety and continuous improvement.

The role emphasizes developing programs, reviewing records, training employees, supporting audits, and maintaining certifications such as SQF, Kosher,

Qualifications

• Undergraduate degree in food science, biology, or related field
• 2–5 years in quality assurance/manufacturing in food/beverage
• Demonstrated leadership or supervisory experience
• PCQI, HACCP, SQF Practitioner certifications preferred

Responsibilities

• Develop and maintain food safety and quality programs
• Review quality records and documentation
• Write and implement QA procedures
• Coordinate testing procedures and lab procurement
• Oversee PEM program including swabbing and corrective actions
• Provide training on food safety and quality
• Drive continuous improvement and partner with operations
• Support audits and investigations; maintain certifications
• Mentor and supervise hourly staff to meet QA standards
• Ensure compliance with GMPs and regulatory requirements

Skills

Leadership

Supervisory skills

Quality control

Communication

Problem solving

cGMP knowledge

Education

Bachelor's degree in food science or related field

Tools

Laboratory procedures

Job description

Dairy Farmers of America in Wilbraham, MA is seeking a Quality Assurance Supervisor to provide direction to QA and laboratory staff, ensuring products meet the highest food safety and quality standards. You will monitor activities, coach team members, and partner with the quality manager to foster a culture of safety and continuous improvement.

The role emphasizes developing programs, reviewing records, training employees, supporting audits, and maintaining certifications such as SQF, Kosher,