Quality Assurance & Compliance Coordinator (Risk & Audit)

Sevita; Arlington (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Sevita, a leading provider of home and community-based specialized health care, seeks a Quality, Risk and Compliance professional in the United States. The role supports auditing, regulatory compliance and client safety across our operations and services.

Responsibilities include reviewing case files, submitting QA reports, providing management feedback, ensuring client surveys participate, and monitoring policies. Travel up to 25% may be required.

Qualifications

• Associates degree in Human Services, education, psychology, sociology or related field required; Bachelor’s degree preferred.
• Minimum two plus years related experience.
• Valid driver’s license from state of residence.

Responsibilities

• Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met.
• Submit weekly Quality Assurance reports in a timely manner
• Present consistent feedback to management regarding areas that need improvement
• Ensure 100% of clients participate in the client satisfaction survey
• Ensure all clients receive a return call within 24 hours of calling and leaving a message
• Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs
• Creates, implements and monitors standard operating procedures
• Performs other related duties and activities as required

Skills

Quality assurance procedures

Data management

Computer literacy

Eligibility determination

Education

Associates degree in Human Services, education, psychology, sociology or related field

Bachelor’s degree preferred

Job description

Sevita, a leading provider of home and community-based specialized health care, seeks a Quality, Risk and Compliance professional in the United States. The role supports auditing, regulatory compliance and client safety across our operations and services.

Responsibilities include reviewing case files, submitting QA reports, providing management feedback, ensuring client surveys participate, and monitoring policies. Travel up to 25% may be required.