Quality Assurance Leader — Compliance & Quality Improvement

Sevita; Evansville (IN); On-site; USD 75,000 - 110,000; Full time

Job summary

Sevita is seeking a Quality Assurance Manager to supervise and advance quality and safety across operations. The role focuses on maintaining compliance with federal and state requirements while guiding leadership to meet goals and safeguard the individuals supported.

This position requires managing QA activities, developing improvement plans, coordinating accreditation readiness, and reporting on program performance. Travel up to 75% may be involved within designated service sites.

Qualifications

• Knowledge and experience with quality assurance systems, quality control and/or performance monitoring within a residential services field preferred.
• Familiar with applicable federal, state and local laws and regulations.
• Excellent written and verbal communication skills.
• Demonstrated computer skills, able to use various software programs for correspondence, reports, statistical compilation and analysis, and database access.
• Ability to work flexible hours.

Responsibilities

• Maintains knowledge of operation’s regulatory, accreditation, and company requirements.
• Implements and monitors systems to ensure quality of service and compliance with requirements.
• Conducts operation reviews (Site Reviews, Record Reviews, etc.) and prepares summary reports.
• Serves as contact for external regulatory reviews in absence of Regional Director.
• Oversees Quality & Safety Committee and coordinates internal quality improvement initiatives.
• Supervises QA staff and contributes to performance evaluations and training.

Skills

Quality assurance systems

Regulatory compliance

Written and verbal communication

Data analysis

Flexibility

Education

Bachelor’s Degree in human services or related field

Job description

Sevita is seeking a Quality Assurance Manager to supervise and advance quality and safety across operations. The role focuses on maintaining compliance with federal and state requirements while guiding leadership to meet goals and safeguard the individuals supported.

This position requires managing QA activities, developing improvement plans, coordinating accreditation readiness, and reporting on program performance. Travel up to 75% may be involved within designated service sites.