Quality Assurance & Compliance Coordinator

Turning-Point-Community-Programs; Fairfield (CA); On-site; USD 36,000 - 37,000; Full time

Job summary

Turning Point Community Programs is seeking an administrative supervisor under the Clinical Director to help ensure the program complies with Regional Center guidelines and to support quality management activities.

The role includes day-to-day completion of critical paperwork, tracking assessments, and coordinating with team leaders and the Clinical Director to keep client plans up to date. Monday–Friday, 8:30 AM–5:00 PM, with compensation of $26.00–$27.00 per hour.

Qualifications

• Bachelor's degree in Social Work or related field and two years of mental health experience.
• Reliable transportation capable of passing vehicle safety inspection.
• Pass a vehicle safety inspection if older than five years.

Responsibilities

• Completes Diagnosis updates as assigned.
• Completes MORS/8 Determinants assessments as assigned.
• Tracks progress notes and provides feedback to the management team.
• Tracks assessments due and completion; coordinates with Team Leaders and Clinical Director to ensure timely client plans.
• Attends/Conducts Utilization Review meetings when the Clinical Director is unavailable; coordinates with Clinical Director to implement recommendations.
• Responsible for tracking and reviewing the results of internal utilization and review.
• Reviews charts to ensure they meet state and Regional Center requirements.
• Assists the Clinical Director and Program Director with developing the Quality Improvement plan and implementing changes.
• Assist the Clinical Director with filing, organizing, and maintaining a record of KETs (Key Event Tracking) and inputting data into the charted system.
• Assist the Clinical Director with filing, organizing, and maintaining a record of Risk Management Binder (SIRs).
• In coordination with the Clinical Director and Program Director, reviews and evaluates customer satisfaction/performance outcome data.
• Ensures the safety, health, and well-being of the members.
• Completes paperwork as assigned promptly.
• Meets the standards set for performance in all aspects of job duties.
• Provides support to other staff members as needed.
• Adheres to and upholds the policies and procedures of Turning Point Community Programs.
• Attends staff meetings unless approval for non-attendance is secured from the Clinical Director or Program Director.

Skills

Clinical – Community Mental Health

Clinical – Counseling

Clinical – Exercising Judgment

Education

Bachelor's degree in Social Work or related field

Job description

Turning Point Community Programs is seeking an administrative supervisor under the Clinical Director to help ensure the program complies with Regional Center guidelines and to support quality management activities.

The role includes day-to-day completion of critical paperwork, tracking assessments, and coordinating with team leaders and the Clinical Director to keep client plans up to date. Monday–Friday, 8:30 AM–5:00 PM, with compensation of $26.00–$27.00 per hour.