Quality Assurance & Compliance Analyst

City of Portsmouth; Portsmouth (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

The City of Portsmouth seeks a dedicated quality assurance and risk management professional to develop and coordinate agency-wide programs. Under general supervision, the role involves implementing policies, maintaining operation manuals and coordinating training to ensure licensure and regulatory compliance across all department programs.

The position supports incident monitoring, HIPAA and corporate compliance efforts, and prepares evaluative data for program improvement.

Qualifications

• Bachelor’s degree in Human Services or Healthcare related field and 3-5 years of professional QA/compliance experience.
• Strong knowledge of quality improvement and program evaluation methodologies.
• Ability to coordinate risk management activities and regulatory compliance requirements.
• Excellent written and verbal communication for policy documentation and training.

Responsibilities

• Assists with internal review and evaluation of all programs and policies.
• Develops QA policies, operating manuals and training programs.
• Ensures licensure requirements and regulatory compliance across programs.
• Monitors incident reports and coordinates HIPAA and corporate compliance training.
• Coordinates CARF/JCAHO standards alignment and outcome measurement activities.
• Leads or participates in safety, quality improvement and related committees.

Skills

Quality assurance

Risk management

Policy development

Data analysis

Effective communication

Education

Bachelor’s degree in Human Services or Healthcare related field

Tools

Regulatory compliance systems

HIPAA training and awareness

Job description

The City of Portsmouth seeks a dedicated quality assurance and risk management professional to develop and coordinate agency-wide programs. Under general supervision, the role involves implementing policies, maintaining operation manuals and coordinating training to ensure licensure and regulatory compliance across all department programs.

The position supports incident monitoring, HIPAA and corporate compliance efforts, and prepares evaluative data for program improvement.