Quality Assurance Clerk – Legal Support (Flexible Hours)

Professional Civil Process; Duncanville (TX); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Dental/Vision plan

MEC Health Plan

PTO

Holiday Pay

401k with company matching

Casual work environment

Résumé du poste

Professional Civil Process (PCP) is seeking a Quality Assurance Clerk to monitor service quality, print and route documents, and handle calls from process servers and customers. You will input data into the system and manage emails and voicemails in a timely manner.

Ideal candidates have 1–2 years of office experience, a high school diploma or equivalent, and strong communication and organizational skills. This is a full-time position with a 40-hour work week in Texas.

Qualifications

• High school diploma or equivalent
• 1–2 years of office experience
• Basic computer skills
• Excellent interpersonal and communication skills
• Strong decision making and analytical abilities
• Accuracy in grammar and spelling
• Able to understand and follow instructions
• Flawless attendance
• Commitment to team results; a team player

Responsabilités

• Monitor the quality of service of process reports in the regions assigned
• Print service documents and prepare route for process servers
• Answers incoming calls from process servers and agents
• Answers incoming calls from customers calling A-Plus Delivery
• Input service of process data information into computer system
• Check and complete emails and voicemails in a timely manner
• Perform other tasks assigned

Connaissances

Integrity

Communication

Organization

Team player

Attention to detail

Problem solving

Basic computer skills

Interpersonal skills

Follow instructions

Attendance

Formation

High school diploma or equivalent

Description du poste

Professional Civil Process (PCP) is seeking a Quality Assurance Clerk to monitor service quality, print and route documents, and handle calls from process servers and customers. You will input data into the system and manage emails and voicemails in a timely manner.

Ideal candidates have 1–2 years of office experience, a high school diploma or equivalent, and strong communication and organizational skills. This is a full-time position with a 40-hour work week in Texas.