Legal Process Specialist

Provest Llc; Lombard (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Provest Llc in Lombard, IL is seeking an organized data entry specialist to maintain accurate records and process legal documents in a fast-paced team setting.

Responsibilities include inputting case statuses, updating files, coordinating with clients and process servers, and ensuring compliance with Civil Procedure rules. Requires a high school diploma, 2 years of office experience, strong communication, and MS Office skills; pay rate $18.00 per hour.

Qualifications

• High school diploma or equivalent required.
• 2 years of office and/or customer service experience preferred.
• Strong written and verbal communication skills required.
• Ability to manage multiple priorities and stay organized.
• Knowledge of Rules of Civil Procedure for supported states preferred.
• MS Office proficiency preferred.
• 30 wpm typing speed required.
• Experience with office machines preferred.
• Familiarity with legal documents preferred.

Responsibilities

• Maintain professionalism with clients and establish positive rapport with every caller.
• Input and update case statuses in proprietary system and set work priorities.
• Follow up with process servers for status via phone and email.
• Apply client and county requirements to daily work and know Civil Procedure rules.
• Provide daily communication with clients, vendors, and coworkers.
• Prepare and sort documents for data entry.
• Reroute and track documents, open mail, and review new case data.
• Meet or exceed KPIs for timeliness and case status updates.
• Expedite resolution of errors made by process servers on affidavits.
• Create and maintain logs for tracking purposes.
• Attend promptly and regularly.
• Perform other duties as assigned.

Skills

Written communication

Verbal communication

Multitasking

Organizational skills

Civil Procedure rules knowledge

Microsoft Office

Typing 30 wpm

Office machines

Legal documents familiarity

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Summary

Responsible for accurate data entry, file maintenance, and record keeping to ensure assuring the timely receipt and processing of legal documents in a team production environment.

Essential Duties and Responsibilities

• Maintain high level of professionalism with clients and establish a positive rapport with every caller.
• Input & update case statuses in proprietary system and establish work priorities by pulling electronic reports for clients.
• Follow up with process servers for status via phone and email to push for quick resolution.
• Apply client and county specific requirements to daily work production and become familiar with rules of Civil Procedure.
• Provide daily communication with clients, vendors, and co-workers.
• Prepare and sort documents for data entry.
• Reroute & track documents, open mail, and review new case data.
• Meet or exceed key performance indicators regarding timeliness of case status, case notes, and obtaining status to move cases to next phase of service.
• Expedite resolution of errors made by Process Servers on submitted affidavits.
• Create and maintain logs for tracking purposes.
• Punctual and regular attendance.
• Perform other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required
• Minimum 2 years of office and/or customer service experience
• Strong written and verbal communication skills
• Proven ability to manage multiple priorities and maintain strong organizational skills
• Knowledge of Rules of Civil Procedure for supported states
• Intermediate proficiency in Microsoft Office applications preferred
• Proficient typing skills (30 wpm)
• Experience with office machine operations
• Familiarity with legal documents preferred
• Ability to multi-task and maintain organization

Work Environment

Professional office work environment. Hours are Monday - Friday 9AM-6PM.

Physical Demand

Occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be provided to individuals with disabilities to perform the essential functions of the job. Occasionally required to sit for long hours, walk, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk or hear.

Attestation

I understand that this job description is not intended to be all-inclusive and that I may be required to perform other related duties as negotiated to meet the ongoing needs of the organization. Our firm is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristic protected by law. We are a Drug Free Workplace and an Equal Opportunity Employer.

Work Environment

Payrate is $18.00 an hour.