Quality Assurance Assistant

DaBella; Denver (CO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

Life insurance

Disability coverage

Pet insurance

401(k)

Employee Assistance Program (EAP)

Relocation opportunities nationwide

Paid time off

Job summary

DaBella is seeking a dedicated and detail-oriented Quality Assurance Assistant to join our Denver, CO team. This full-time, in-person role supports the QA team in ensuring home improvement projects meet high standards of quality and safety, with frequent homeowner interaction and field documentation.

The ideal candidate will travel to homeowners, observe construction practices, and use CRM and document systems to maintain compliance.

Qualifications

• Willingness to learn and grow within the team.
• Attention to detail and high quality standards.
• Clear communication and conflict-resolution with homeowners.
• Basic technical skills and comfort with equipment.
• Clean driving record.

Responsibilities

• Monitor construction activities for permits, lead-safety, product specs, and codes.
• Travel to homeowners up to 50% of the day; address complaints with solutions.
• Use basic equipment like measuring tapes and ladders.
• Review contracts and plans to ensure records match requirements.
• Explain contracts and technical info clearly to homeowners and subs.
• Pursue additional certifications to enhance skills.

Skills

Detail-oriented

Driven to learn

Strong communication

Quality-focused

Customer interaction

Tools

CRM software

Outlook

Document management systems

Job description

DaBella is a leading home improvement company dedicated to exceptional quality and customer satisfaction. We are seeking a dedicated and detail-oriented Quality Assurance Assistant to join our team in Denver, CO. This role provides an excellent opportunity for individuals looking to develop their career in quality assurance within the construction industry.

DaBella specializes in internal/external home improvement, including the full removal/replacement of roofing, siding, windows, gutters, and baths. We currently have over 67locations in 27 states and are continuing to add additional locations every year.

Position Overview: The Quality Assurance Assistant will support our QA team by ensuring that home improvement projects meet our high standards for quality and safety. This role involves observing construction practices, interacting with homeowners, and using various tools and systems to maintain compliance with project specifications.

Status: Monday - Friday, Full-time (In person: Denver, CO)

Compensation: $20 – $21 hourly

Key Responsibilities:

• Compliance Monitoring:Observe construction activities to ensure compliance with permitting, lead-safe practices, product specifications, and building codes. Prepare detailed field notes and reports.
• Homeowner Interaction:Spend up to 50% of the day traveling to homeowners to discuss home improvement projects and inspections. Vehicle provided. Address and resolve homeowner complaints, offering solutions that meet their needs.
• Equipment Use:Utilize basic equipment such as measuring tapes and ladders.
• Documentation:Review project documents, including contracts and program-built plans, to ensure records align with homeowner contractual requirements. Use computer network drives (CRM), email (Outlook), and document management systems as required by the project.
• Technical Communication:Explain contracts and technical information to homeowners and subcontractors clearly and effectively.
• Professional Developm11ent:Pursue additional certifications as assigned to enhance your skills and knowledge.\

Qualifications:

• Driven and Eager to Learn:Enthusiastic about growing within the team and taking on new responsibilities.
• Attention to Detail:Strong ability to follow instructions precisely and maintain high standards of quality.
• Communication Skills:Effective at discussing technical information and resolving conflicts with homeowners.
• Basic Technical Skills:Comfortable using basic equipment and various computer systems.
• Clean driving record

Physical Requirements:

While performing the duties of this job, the employee is regularly required to walk; use hands and reach with hands and arms. The employee is frequently required to stand and talk or hear. The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds.

Training & Preparation Provided:

• Product training
  • GAF
  • Hardie
  • Sentrel
  • Alside
  • Compliance Training for the region (inspection/permits/etc)

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance

401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select

Paid professional development, leadership training, and relocation opportunities nationwide

80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

#INDCORPORATE