Quality Assurance Analyst I

Global Payments; Boston (MA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Global Payments is seeking a Quality Assurance Analyst 1 to join our delivery teams, working on one of the highest-volume global payment platforms. The platform processes millions of transactions daily, with a focus on robustness, security, scalability, and quality engineering excellence.

You will be part of a cross-functional agile team, owning testing from discovery through delivery and post-live support, including API, microservices, and automated test execution using Karate.

Qualifications

• Bachelor's degree in computer science or related discipline or equivalent experience.
• 3–5 years of experience in Quality Assurance or Test Automation with microservices APIs.
• Experience with test automation and manual testing within agile environments.

Responsibilities

• Design and plan test strategies and test plans for projects and applications.
• Support test planning activities for agile deliveries (Scrum/Kanban/SAFe).
• Analyze requirements and user stories to determine risk and create automated and manual test coverage for APIs and microservices.
• Execute comprehensive testing including API, microservices, and automated test execution.
• Report quality risks and produce defect and test completion reports.
• Create automated tests with Karate for API and service automation; maintain automation framework.
• Collaborate with developers, product owners, and stakeholders to resolve issues promptly.
• Contribute to continuous improvement initiatives in quality and processes.

Skills

QA Analyst

Test Automation

Java

Automation Frameworks

Education

Bachelor's degree in CS or related

Tools

Karate

Cucumber

Jenkins

WireMock

Spring Boot

Job description

Job Description This position is not eligible for visa sponsorship, now or in the future. Candidates must be a US Citizen or valid Green Card Holder. This position is currently remote in the Greater Boston Area only OR hybrid 3 days per week in our Alpharetta, GA office. Ready to take your career global? Make your mark at one of the biggest names in payments. We are looking for a Quality Assurance Analyst 1 to join our delivery teams, working on one of the highest-volume global payment platforms in the world. Our platform processes millions of transactions daily, with a strong emphasis on robustness, security, scalability, and quality engineering excellence. You will be part of a cross-functional agile team consisting of developers, QA analysts, product owners, and a scrum master. Each team owns its backlog end-to-end, from discovery through delivery and post-live support, operating within Scrum, Kanban, or SAFe frameworks as appropriate.

What you'll own

• Contribute to the design and planning of test plans and test strategies for projects and applications
• Support test planning activities for agile deliveries, working within Scrum, Kanban, or SAFe teams
• Analyse requirements and user stories to understand risk and derive effective manual and automated test coverage for API's, Microservices and integrated systems
• Execute testing thoroughly to assure software quality, including test case execution, exploratory testing, API testing, microservices testing, and automated test execution
• Analyse and report on quality risks based on manual and automation results, producing defect reports and test completion reports
• Contribute to release support activities
• Create automated tests to progress automation work items and enhance the existing test suite (using Karate framework for API and service automation)
• Support and maintain the test automation framework, contributing to new features, existing functionality, and bug fixes
• Collaborate closely with developers, product owners, and other stakeholders to resolve issues in a timely manner, keeping progress and risks visible
• Actively contribute to continuous improvement initiatives, recommending quality and process improvements where appropriate

What you'll bring

• A Bachelor's degree in computer engineering, computer science or other related discipline or the equivalent combination of education, training, or work experience
• 3-5 years of practical experience working in a Quality Assurance or Test Automation role, supporting automated and manual testing activities with Microservices APIs
• Curiosity – you ask the right questions, listening and learning to get better every day
• Familiarity with working in an agile development environment (Scrum, Kanban, or SAFe), ideally within complex systems
• Hands-on experience with test automation, including creating and maintaining automated tests
• A solid understanding of software testing principles, including test planning, estimation, prioritization, and risk-based testing
• Exposure to agile testing practices such as BDD, TDD, or similar approaches and with tools like Karate or Cucumber
• Ability to analyze requirements and user stories, identifying risks and appropriate test coverage
• An understanding of quality management methods, tools and technologies, with a mindset focused on continuous improvement
• Strong collaboration and communication skills
• Expertise in at least one object-oriented language, preferably Java
• It's a bonus if you have A keen interest in AI and the ability to use AI tools in your day-to-day work
• Experience working in a global online business, fintech, payments, or other complex industries
• Familiar with Contract testing, CI/CD tools like Jenkins, HTTP simulation/mocking libraries like Wiremock and exposure to Spring Framework or Spring Boot

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here. If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act. Global Payments and Worldpay recently joined forces, and we're currently operating across two Workday application systems. If you don't see one of your applications here, it may have been submitted in the Worldpay Workday system instead. Click HERE to visit Worldpay Workday and view any additional applications.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we've built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we're there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail]

EEOC Statement

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].

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$87,300.00 - $114,800.00 The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.