Quality Assistant

Valence Surface Technologies; Lawrence (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Valence Surface Technologies is seeking a detail-oriented data entry and quality support professional in Lawrence, MA. The role involves entering and tracking objective evidence for NCRs, supporting company improvements, training, and audits, with responsibility for controlled documents and customer interactions.

Qualifications include strong data handling skills, ability to work with auditors and internal teams, and adherence to ITAR requirements.

Responsibilities

• Interacts with auditors, customers, suppliers and internal departments to assist in resolving daily issues which includes setting steps to prevent re-occurrence
• Enter, maintain, track and gather data for objective evidence for NCR's to resolve and/or assist with responses to customer request, NCR's, reports
• Enter, maintain, track and gather data for objective evidence for Company Improvement to resolve and/or assist with responses to customer request, NCR's, reports
• Enter, maintain, track and gather data for objective evidence for Training to resolve and/or assist with responses to customer request, NCR's, reports
• Monitor the creating and maintaining of Controlled Technique Sheets & Frozen Planning
• Creating and maintaining documents
• Filing and/or Data Entry to assist Lab, Calibration, Controlled Certification of Materials, Customer Interaction, Customer Surveys
• Monitor Customer Approvals database
• Back-up functions provided by Calibration, Controlled Purchasing and Quality Manager
• Perform Spec review / Gap Analysis, create and maintain procedures, forms and systems applicable to the process
• Train and Assist Inspectors
• Audit Preparation
• Train to new work instructions, procedures, systems
• Review of non-compliance parts and issues and perform root cause corrective action process
• Requires a multitasked individual capable of ascertaining root cause through investigation. All actions must be customer oriented - External as well as internal

Job description

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Interacts with auditors, customers, suppliers and internal departments to assist in resolving daily issues which includes setting steps to prevent re-occurrence
• Enter, maintain, track and gather data for objective evidence for NCR's to resolve and/or assist with responses to customer request, NCR's, reports
• Enter, maintain, track and gather data for objective evidence for Company Improvement to resolve and/or assist with responses to customer request, NCR's, reports
• Enter, maintain, track and gather data for objective evidence for Training to resolve and/or assist with responses to customer request, NCR's, reports
• Monitor the creating and maintaining of Controlled Technique Sheets & Frozen Planning
• Creating and maintaining documents
• Filing and/or Data Entry to assist Lab, Calibration, Controlled Certification of Materials, Customer Interaction, Customer Surveys
• Monitor Customer Approvals database
• Back-up functions provided by Calibration, Controlled Purchasing and Quality Manager
• Perform Spec review / Gap Analysis, create and maintain procedures, forms and systems applicable to the process
• Train and Assist Inspectors
• Audit Preparation
• Train to new work instructions, procedures, systems
• Review of non-compliance parts and issues and perform root cause corrective action process
• Requires a multitasked individual capable of ascertaining root cause through investigation. All actions must be customer oriented - External as well as internal

Pay Rate 20.00-25.00 per Hour

This position requires access to knowledge and technical data regulated by the International Traffic in Arms Regulations (ITAR). Valence Surface Technologies is required to verify that applicants meet ITAR requirements prior to employment for this role.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.