Quality Assistant

Valence; Lawrence (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Valence is seeking a detail-oriented individual to support quality and compliance functions. The role involves data entry, NCR data handling, and supporting audit activities to resolve daily issues with customers and suppliers.

The candidate will monitor controlled documents, assist in root-cause investigations, and back-up functions across calibration, purchasing, and quality areas. ITAR-regulated data access is required for this role.

Qualifications

• Experience with data entry and maintaining records.
• Familiarity with audit processes and NCR handling.
• Ability to identify root causes through investigation.
• Strong multitasking and time management.
• Customer-oriented approach in internal and external interactions.

Responsibilities

• Interacts with auditors, customers, suppliers and internal departments to assist in resolving daily issues and prevent recurrence.
• Enter, maintain, track and gather data for objective evidence for NCRs and responses to customer requests.
• Enter, maintain, track and gather data for Company Improvement to resolve issues and respond to requests.
• Enter, maintain, track and gather data for Training to resolve issues and respond to requests.
• Monitor the creation and maintenance of Controlled Technique Sheets & Frozen Planning.

Skills

Data entry

Audit support

Root cause analysis

Multi-tasking

Customer-oriented

Job description

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

• Interacts with auditors, customers, suppliers and internal departments to assist in resolving daily issues which includes setting steps to prevent re-occurrence
• Enter, maintain, track and gather data for objective evidence for NCR's to resolve and/or assist with responses to customer request, NCR's, reports
• Enter, maintain, track and gather data for objective evidence for Company Improvement to resolve and/or assist with responses to customer request, NCR's, reports
• Enter, maintain, track and gather data for objective evidence for Training to resolve and/or assist with responses to customer request, NCR's, reports
• Monitor the creating and maintaining of Controlled Technique Sheets & Frozen Planning
• Creating and maintaining documents
• Filing and/or Data Entry to assist Lab, Calibration, Controlled Certification of Materials, Customer Interaction, Customer Surveys
• Monitor Customer Approvals database
• Back-up functions provided by Calibration, Controlled Purchasing and Quality Manager
• Perform Spec review / Gap Analysis, create and maintain procedures, forms and systems applicable to the process
• Train and Assist Inspectors
• Audit Preparation
• Train to new work instructions, procedures, systems
• Review of non-compliance parts and issues and perform root cause corrective action process
• Requires a multitasked individual capable of ascertaining root cause through investigation. All actions must be customer oriented – External as well as internal

Pay Rate 20.00-25.00 per Hour

This position requires access to knowledge and technical data regulated by the International Traffic in Arms Regulations (ITAR). Valence Surface Technologies is required to verify that applicants meet ITAR requirements prior to employment for this role.