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Valence Surface Technologies is seeking a detail-oriented QA/Data Entry professional in Lawrence, MA to support auditors, customers, and internal teams. You will enter, track and analyze data for NCRs and improvement initiatives, maintain controlled documents, and assist calibration and lab activities while complying with ITAR requirements.
The role emphasizes root-cause analysis, process improvement, and audit readiness with exposure to non-conformities and corrective actions.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Interacts with auditors, customers, suppliers and internal departments to assist in resolving daily issues which includes setting steps to prevent re-occurrence
Enter, maintain, track and gather data for objective evidence for NCR's to resolve and/or assist with responses to customer request, NCR's, reports
Enter, maintain, track and gather data for objective evidence for Company Improvement to resolve and/or assist with responses to customer request, NCR's, reports
Enter, maintain, track and gather data for objective evidence for Training to resolve and/or assist with responses to customer request, NCR's, reports
Monitor the creating and maintaining of Controlled Technique Sheets & Frozen Planning
Creating and maintaining documents
Filing and/or Data Entry to assist Lab, Calibration, Controlled Certification of Materials, Customer Interaction, Customer Surveys
Back-up functions provided by Calibration, Controlled Purchasing and Quality Manager
Perform Spec review / Gap Analysis, create and maintain procedures, forms and systems applicable to the process
Train and Assist Inspectors
Audit Preparation
Train to new work instructions, procedures, systems
Review of non-compliance parts and issues and perform root cause corrective action process
Requires a multitasked individual capable of ascertaining root cause through investigation. All actions must be customer oriented – External as well as internal
This position requires access to knowledge and technical data regulated by the International Traffic in Arms Regulations (ITAR). Valence Surface Technologies is required to verify that applicants meet ITAR requirements prior to employment for this role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.