Quality Administrator USA | Documentation & Compliance Specialist

Royal Ingredients Group; Chicago (IL); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

40-hour work week

Bonus program

401(k) with company contribution

Comprehensive medical, dental, and視ion

Job summary

Royal Ingredients Group seeks a Quality Administrator USA to manage quality documentation, supplier/customer records, and communication between the USA/Canada teams and the Alkmaar HQ. This role is office-based in the Chicago area and reports to the Quality Manager in Alkmaar.

You will collect information, coordinate samples and testing, and support audits and training activities while ensuring documentation accuracy and timely responses for stakeholders.

Qualifications

• Must have a structured, accurate and detail-oriented approach to work.
• Experience in quality assurance, food safety or supplier quality support.
• Familiarity with US food safety requirements (FSMA) and PCQI is preferred or willingness to obtain.

Responsibilities

• Manage quality documentation, questionnaires and customer portals for USA/Canada.
• Coordinate product samples, testing requests and analysis results.
• Provide day-to-day quality support to internal and external stakeholders.
• Escalate recurring or business-critical quality issues to Head Office Quality team.
• Maintain up-to-date supplier and customer information and records.
• Support audits, traceability exercises and quality training activities.

Skills

Attention to detail

Organization

Communication

Quality management

Problem solving

Stakeholder management

Education

Quality Management degree

Food Safety degree

Tools

Microsoft Office

Job description

Royal Ingredients Group seeks a Quality Administrator USA to manage quality documentation, supplier/customer records, and communication between the USA/Canada teams and the Alkmaar HQ. This role is office-based in the Chicago area and reports to the Quality Manager in Alkmaar.

You will collect information, coordinate samples and testing, and support audits and training activities while ensuring documentation accuracy and timely responses for stakeholders.