QSR Operations Leader: People, Service & Growth

Houchens-Food-Group-Inc; Louisville (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

Houchens Food Group is seeking a Restaurant Manager to oversee overall restaurant operations, directing staff to ensure food safety, product quality, and cleanliness. The role involves staffing, training, inventory control, local marketing, record-keeping, and delivering exceptional customer service while maintaining security and safety standards.

Excellent communication, leadership, and organizational skills are essential for coordinating shifts, enforcing standards, and driving sales across

Qualifications

• Must maintain health and safety standards and ensure cleanliness.
• Strong organizational and communication skills.
• Ability to recruit, train, and supervise staff.

Responsibilities

• Crew member completes and posts staff work schedules in accordance with company guidelines.
• Communicates changes of food preparation formulas, standards, etc. to all foodservice team members.
• Ensures that all local and national health and food safety codes are maintained and company safety and security policies are followed.
• Maintains necessary business records as outlined by the QSR brand/company policy. Analyzes business records to increase sales.
• Supports local and national marketing initiatives.
• Identifies and contacts prospective customers to promote sales.
• Coordinates promotions, caterings and other special events as directed.
• Completes all training initiatives provided by the QSR brand.
• Other job-related tasks as assigned.

Job description

Houchens Food Group is seeking a Restaurant Manager to oversee overall restaurant operations, directing staff to ensure food safety, product quality, and cleanliness. The role involves staffing, training, inventory control, local marketing, record-keeping, and delivering exceptional customer service while maintaining security and safety standards.

Excellent communication, leadership, and organizational skills are essential for coordinating shifts, enforcing standards, and driving sales across