QSR MANAGER

Houchens-Food-Group-Inc; Louisville (KY); On-site; USD 42,000 - 64,000; Full time

Job summary

Houchens Food Group is seeking a Restaurant Manager to oversee overall restaurant operations, directing staff to ensure food safety, product quality, and cleanliness. The role involves staffing, training, inventory control, local marketing, record-keeping, and delivering exceptional customer service while maintaining security and safety standards.

Excellent communication, leadership, and organizational skills are essential for coordinating shifts, enforcing standards, and driving sales across

Qualifications

• Must maintain health and safety standards and ensure cleanliness.
• Strong organizational and communication skills.
• Ability to recruit, train, and supervise staff.

Responsibilities

• Crew member completes and posts staff work schedules in accordance with company guidelines.
• Communicates changes of food preparation formulas, standards, etc. to all foodservice team members.
• Ensures that all local and national health and food safety codes are maintained and company safety and security policies are followed.
• Maintains necessary business records as outlined by the QSR brand/company policy. Analyzes business records to increase sales.
• Supports local and national marketing initiatives.
• Identifies and contacts prospective customers to promote sales.
• Coordinates promotions, caterings and other special events as directed.
• Completes all training initiatives provided by the QSR brand.
• Other job-related tasks as assigned.

Job description

Description

Position Summary

The manager performs and directs overall restaurant management. Directs staff to ensure the food safety, product preparation, and that cleanliness standards are maintained. Maintains standards of physical restaurant safety and security. Recruits staff and oversees training program. Responsible for inventory and money control systems – may establish inventory schedules. Responsible for local marketing initiatives – may contact prospective customers to promote sales. Maintains necessary business records. Exceptional customer service is a major component of this position.

Requirements

Tasks and Responsibilities:

1. Crew member completes and posts staff work schedules in accordance with company guidelines.
2. Communicates changes of food preparation formulas, standards, etc. to all foodservice team members.
3. Ensures that all local and national health and food safety codes are maintained and company safety and security policies are followed.
4. Maintains necessary business records as outlined by the QSR brand/company policy. Analyzes business records to increase sales.
5. Supports local and national marketing initiatives.
6. Identifies and contacts prospective customers to promote sales.
7. Coordinates promotions, caterings and other special events as directed.
8. Completes all training initiatives provided by the QSR brand.
9. Other job-related tasks as assigned.

Essential Functions

Excellent written and verbal communication skills.

Physical

Must be able to work any area of the restaurant when needed and to operate a computerized POS system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally. Full-time/Part-time/Day Shift/Weekend Shift positions vary by location.

Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.

Subject to pre-employment background and drug screening.