QSR General Manager — Lead Teams, Grow Sales & Service

Pembroke & Co.; Pennsylvania; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Relocation assistance

Training & development

Bonus based on performance

Job summary

Pembroke & Co. is seeking a Restaurant Store Manager to lead daily operations for a renowned QSR brand in Pennsylvania. This hands-on role blends people leadership with performance management, ensuring a guest-first experience and adherence to brand standards.

The position features a 5.5 day work week (Sundays required) with growth opportunities as the portfolio expands. Relocation assistance is available for eligible candidates.

Qualifications

• High school diploma or equivalent.
• Experience managing a QSR or restaurant is required.
• ServSafe Certification is preferred.
• Strong communication and leadership skills with confidentiality.
• Ability to work in a fast-paced, hands-on role.
• Basic math, problem-solving, and computer skills.
• Reliable transportation.

Responsibilities

• Recruit, hire and train team members
• Build a positive, accountable team culture
• Provide ongoing feedback, recognize performance and resolve team concerns
• Create a guest-first culture and deliver excellent service
• Maintain brand standards, cleanliness, and food safety
• Ensure proper staffing to keep shifts running smoothly and efficiently
• Drive sales and execute local marketing efforts
• Control labor, food costs, and cash handling
• Review performance and take action to improve results
• Manage scheduling, payroll, inventory, and ordering
• Forecast staffing and business needs
• Complete basic reporting and admin tasks

Skills

Leadership

Communication

Problem-solving

Confidentiality

Math skills

Computer skills

Education

High school diploma or equivalent

Job description

Pembroke & Co. is seeking a Restaurant Store Manager to lead daily operations for a renowned QSR brand in Pennsylvania. This hands-on role blends people leadership with performance management, ensuring a guest-first experience and adherence to brand standards.

The position features a 5.5 day work week (Sundays required) with growth opportunities as the portfolio expands. Relocation assistance is available for eligible candidates.