QSR General Manager: Fast-Paced Travel Plaza Leader

Applegreen (US) Welcome Centers; South River (NJ); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen (US) Welcome Centers is seeking a General Manager for a QSR inside a travel plaza on a major highway. You will lead day-to-day operations, drive profitability, and manage a dedicated team to meet sales, service speed, and food quality standards.

You will oversee budgets, inventory, labor costs, and reporting; enforce brand standards and food safety; recruit and develop staff; and collaborate with partners across HR, Loss Prevention, Finance, and maintenance to ensure smooth operations.

Qualifications

• 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant.
• Ability to operate in a fast-paced environment with multi-tasking capability.
• Demonstrates team management, delegation and issue resolution skills.
• Proven ability to drive profitable growth while improving customer and associate satisfaction.
• ServSafe Certification preferred.
• Flexible on-site schedule, approximately 50 hours per week.

Responsibilities

• Lead day-to-day activities of associates and managers within the QSR to achieve sales, speed of service, customer satisfaction, brand standards, and food quality & safety.
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
• Ensure the QSR consistently meets brand standards and food safety requirements.
• Foster an engaging work culture of learning, development, and recognition.
• Recruit, develop, and retain a strong team to ensure appropriate staffing levels.
• Responsible for hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
• Monitor cash handling policies and procedures.
• Ensure compliance with company policies, local, state, and federal laws.
• Address customer needs and resolve issues professionally to maintain positive relationships.
• Collaborate with Brand Partners, HR, Loss Prevention, Finance, and Facilities & Maintenance to support operations.
• Maintain cooperative relationships with vendors and the local community.

Skills

Team leadership

Budgeting

Food safety

Customer service

Sales growth

Proficient computer skills

ServSafe Certification

Education

High school diploma or GED

Job description

Applegreen (US) Welcome Centers is seeking a General Manager for a QSR inside a travel plaza on a major highway. You will lead day-to-day operations, drive profitability, and manage a dedicated team to meet sales, service speed, and food quality standards.

You will oversee budgets, inventory, labor costs, and reporting; enforce brand standards and food safety; recruit and develop staff; and collaborate with partners across HR, Loss Prevention, Finance, and maintenance to ensure smooth operations.