QSR Assistant GM - Lead Team, Grow Profits

Sterling St James Inc.

Carlisle (Cumberland County)

On-site

USD 55,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Profit Sharing
401k with Match
Paid Time Off

Job summary

Sterling St James Inc. in Carlisle, PA is seeking an experienced QSR restaurant manager to lead a shift of 10+ team members, ensuring guests feel at home and product quality remains excellent.

You will oversee P&L, budgeting, expenses, local store marketing, customer service, and training, while acting as a brand ambassador to drive sales, build repeat business, and maintain high standards.

Qualifications

  • 2+ years’ QSR restaurant management experience in team building, sales building promotions, customer service, hiring, training, marketing, ordering, scheduling, P&L experience.
  • Managing systems, food quality, food safety, sanitation, training, inventory management, setting goals, delegating tasks to teams, follow-up, and reporting results.

Responsibilities

  • Manage the operation and lead the shift team of 10+ to go the extra mile in making our guests feel at home and excellent product quality.
  • Manage the P&L through smart business planning, controlling expenses, making a significant impact on people, teaching excellent customer service, ordering, local store marketing and being a brand ambassador with initiatives that will drive sales and build repeat business.

Skills

Team building
Sales promotions
Customer service
Hiring
Training
Marketing
Ordering
Scheduling
P&L management

Education

ServSafe certification

Tools

POS systems

Job description

Sterling St James Inc. in Carlisle, PA is seeking an experienced QSR restaurant manager to lead a shift of 10+ team members, ensuring guests feel at home and product quality remains excellent.

You will oversee P&L, budgeting, expenses, local store marketing, customer service, and training, while acting as a brand ambassador to drive sales, build repeat business, and maintain high standards.

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