QP and CPSS Certified Peer Support Supervisor - Hybrid

EPIPHANY FAMILY SERVICES; Gastonia (NC); Hybrid; USD 55,000 - 82,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Paid Holidays

Professional growth opportunities

Job summary

Epiphany Family Services in Gastonia, NC seeks a Certified Peer Support, QP to lead and oversee the Peer Support Services program. The role blends supervision, administrative duties, and direct service delivery to ensure compliant, person-centered care.

The ideal candidate will have NC QP and CPSS certifications, strong leadership, and experience with mental health or related populations, in a hybrid work setting with some travel in the service area.

Qualifications

• Certification as a Qualified Professional (QP) and Certified Peer Support Specialist (CPSS) in North Carolina.
• Strong knowledge of NC Peer Support Services guidelines and regulations.
• Experience working with mental health, substance use, or I/DD populations.
• Ability to supervise, train, and support staff effectively.
• Excellent communication and documentation skills.
• Knowledge of community resources and support systems.
• Current CPR/First Aid and NCI certification (or willingness to obtain prior to employment).
• Valid North Carolina driver’s license and insurable driving record.

Responsibilities

• Provide oversight of the Peer Support program and supervise day-to-day activities of Peer Support Specialists.
• Deliver individual and group supervision to Peer Support staff.
• Provide direct client services, including facilitating groups and maintaining required service contacts.
• Ensure accurate and timely documentation, billing, and service delivery in accordance with LME/MCO and state requirements.
• Maintain compliance with HIPAA, agency policies, and regulatory standards.
• Review and verify staff payroll/time worked each pay period.
• Approve and track community outreach activities in collaboration with leadership.
• Provide crisis intervention and advocacy support for clients when needed.
• Participate in community outreach and program marketing efforts.
• Perform additional duties as assigned.

Skills

QP Certification

CPSS Certification

Leadership/Supervision

Communication Skills

Documentation Skills

Community Resources Knowledge

CPR/First Aid

NCI Certification

Driver's License

Education

Bachelor’s degree in Human Services

NCASPPB Certification/eligibility

Job description

Epiphany Family Services in Gastonia, NC seeks a Certified Peer Support, QP to lead and oversee the Peer Support Services program. The role blends supervision, administrative duties, and direct service delivery to ensure compliant, person-centered care.

The ideal candidate will have NC QP and CPSS certifications, strong leadership, and experience with mental health or related populations, in a hybrid work setting with some travel in the service area.