QMHP – Mobile Crisis Responder (Day & Evening Shifts)

Village Behavioral Health; Colonial Heights (VA); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

PTO and paid holidays

Professional development assistance

Job summary

Village Behavioral Health (VBH) is seeking qualified Mental Health Professionals to join our Comprehensive Mobile Crisis Responder (MCR) team for day and evening coverage across Virginia.

In this role you will balance remote documentation with in-person crisis response, working within a multidisciplinary team to de-escalate crises, plan safety, and connect individuals to care. We offer full-time and part-time opportunities with pay differentials for evenings and holidays.

Qualifications

• Must meet QMHP criteria per Virginia regulations.
• MCR training/certification required (or obtained before start date).
• Valid Virginia driver's license, reliable vehicle, and auto insurance.
• GPS-enabled device; HIPAA-compliant remote work practices.

Responsibilities

• Respond to mobile crisis dispatches within assigned regions.
• Provide crisis intervention, de-escalation, and safety planning.
• Support individuals in high-risk, high-stress situations.
• Collaborate with law enforcement, hospitals, CSBs, and community partners.
• Complete accurate, timely documentation in the EHR.
• Participate in supervision, training, and team debriefings.

Skills

Calm under pressure

Strong communication

Independent work

Team collaboration

Education

Virginia QMHP eligibility

Tools

EHR documentation

Mobile dispatch systems

Job description

Village Behavioral Health (VBH)

Be the Difference in Real-Time Crisis Response

Village Behavioral Health (VBH) is seeking motivated, dependable Qualified Mental Health Professionals (QMHPs) to join our Comprehensive Mobile Crisis Responder (MCR) team for day and evening coverage.

This role is designed for professionals who are ready to step into critical moments, provide immediate intervention, and help stabilize individuals experiencing behavioral health crises across Virginia.

Who We Are

VBH is a licensed behavioral health organization providing residential and crisis services throughout Virginia. Our mission is rooted in the belief that “it takes a village” to foster healing, stability, and recovery through person-centered, trauma-informed care.

Position Overview

This position combines remote documentation and coordination with in-person mobile crisis response within assigned service areas. You will work alongside a multidisciplinary team to provide intervention, de-escalation, and connection to care.

• Mobile Crisis Responder (MCR) Program
• Day and evening-focused role
• Full-time & part-time opportunities available

Schedule

• Day Shift: 8:00 AM - 4:00 PM
• Day Shift 10:00 AM - 6:00 PM
• Mid Day : 12:00 PM - 8:00 PM
• Evening Shift: 4:00 PM - 12:00 AM
• Overnight Shift: 12:00 AM - 8:00 AM
• May include weekends and holidays based on coverage needs

Service Areas

Richmond, Greenville County, Prince Edward County, Amelia County, Dinwiddie County, Prince George County, Powhatan County, Goochland County, Hanover County, and the Blackstone/Fort Pickett area

Compensation

Compensation is based on experience and availability.

Pay differentials available for evening, weekend, and holiday coverage

What You’ll Do

• Respond to mobile crisis dispatches within assigned regions
• Provide crisis intervention, de-escalation, and safety planning
• Support individuals in high-risk, high-stress situations
• Collaborate with law enforcement, hospitals, CSBs, and community partners
• Complete accurate, timely documentation in the EHR
• Participate in supervision, training, and team debriefings

Required Qualifications

• Must meet QMHP criteria under Virginia regulations
• Completion of Commonwealth of Virginia Mobile Crisis Responder (MCR) training/certification required (or must be obtained prior to start date)
• Valid Virginia driver’s license, reliable vehicle, and auto insurance
• GPS-enabled smartphone or tablet
• CPR, First Aid, and Crisis De-escalation certification (or ability to obtain)
• Ability to pass DBHDS background and registry checks
• Reliable internet and HIPAA-compliant remote work practices

Why Join VBH

• Meaningful, high-impact work in crisis response
• Strong, supportive leadership team
• Structured systems and clear expectations
• Opportunities for growth and continued training
• Comprehensive benefits package for full-time employees, including:
  • Medical, dental, and vision insurance
  • Life insurance
  • 401(k)
  • PTO and paid holidays
  • Professional development assistance

Who Thrives Here

• Professionals who stay calm under pressure
• Strong communicators and problem-solvers
• Individuals who can work independently while collaborating with a team
• People who want their work to have real impact

Village Behavioral Health is an Equal Opportunity Employer