NOW HIRING: Mobile Crisis Counselor – QMHP

Chandler Behavioral Health, Inc.; Richmond (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chandler Behavioral Health, Inc. is seeking a dedicated Mobile Crisis Counselor – QMHP to join our Mobile Crisis Response team in Virginia.

The role emphasizes rapid, community-based behavioral health support for individuals in crisis and collaboration with families, partners, and the treatment team. The QMHP must meet Virginia qualifications, provide direct crisis services, and prepare timely documentation.

Qualifications

• QMHP eligibility in Virginia, as applicable to the population served.
• Experience in crisis stabilization or mobile crisis settings is preferred.
• Strong written and verbal communication and documentation skills.

Responsibilities

• Respond to behavioral health crises in community-based settings.
• Provide direct crisis intervention and stabilization.
• Complete clinical documentation within established timeframes.
• Assist with safety planning and follow-up services.
• Collaborate with clinicians, law enforcement, hospitals, and other providers.
• Maintain client confidentiality per HIPAA and agency policies.
• Participate in supervision and trainings.
• Maintain flexibility based on service needs.

Skills

Crisis intervention

De-escalation

Documentation

Communication skills

HIPAA compliance

Independent work

Education

QMHP qualification (Virginia)

Job description

Chandler Behavioral Health is seeking a dedicated and compassionate Qualified Mental Health Professional (QMHP) to join our Mobile Crisis Response (MCR) Team.

The Mobile Crisis Counselor provides rapid, community-based behavioral health support to individuals experiencing a mental health crisis. We are looking for a dependable professional who can respond effectively in high-stress situations, provide direct crisis services, and work collaboratively with clients, families, community partners, and other members of the treatment team.

Position: Mobile Crisis Counselor – QMHP

Key Responsibilities:

• Respond to individuals experiencing behavioral health crises in community-based settings.
• Provide direct crisis intervention, stabilization, and support services.
• Complete required clinical documentation accurately and within established timeframes.
• Assist with safety planning, crisis stabilization, and coordination of appropriate follow-up services.
• Assess immediate needs and identify appropriate community resources and levels of care.
• Collaborate with clinicians, law enforcement, hospitals, emergency departments, community providers, and other treatment professionals as appropriate.
• Maintain professional boundaries and protect client confidentiality in accordance with HIPAA and agency requirements.
• Follow all DBHDS, DMAS, Medicaid, and Chandler Behavioral Health policies and documentation standards.
• Participate in supervision, training, and other required meetings.
• Maintain flexibility and availability based on Mobile Crisis service needs.

Minimum Qualifications

Candidates must meet the requirements to qualify as a QMHP in Virginia, as applicable to the population served.

Preferred candidates will have:

• Experience working in behavioral health, crisis stabilization, Mobile Crisis Response, community-based services, or emergency mental health services.
• Strong crisis intervention and de-escalation skills.
• Excellent written and verbal communication skills.
• Ability to complete timely, detailed, and compliant clinical documentation.
• Ability to work independently in community-based environments.
• Reliable transportation, a valid driver's license, and appropriate automobile insurance as required for the position.
• Ability to successfully complete required background checks, screenings, and agency training.

What We’re Looking For

We are looking for a reliable, responsive, and client-focused QMHP who understands that Mobile Crisis requires both strong clinical judgment and the ability to provide hands‑on, direct care during a behavioral health crisis.

Join Chandler Behavioral Health and help provide timely support to individuals and families when they need it most.

Chandler Behavioral Health is an equal opportunity employer.