QMAP/CMA Clinical Support Specialist – Substance Use Care

Mountain Springs Recovery; Woodmoor (CO); On-site; USD 28,000 - 30,000; Full time

Job summary

Mountain Springs Recovery is seeking a qualified QMAP in Monument, CO to provide direct clinical support, including urine specimen collection, labeling, processing, and timely transport to the lab. Under the Director of Nursing, you will maintain accurate EMR documentation and assist during medication passing times to support continuity of care.

The ideal candidate holds a valid QMAP certificate, CPR/First Aid, and a clean background.

Qualifications

• Experience with substance use disorders preferred.
• Crisis management or de-escalation experience in healthcare/behavioral health.
• Familiarity with HIPAA requirements and patient confidentiality.
• Ability to work independently and as part of an interdisciplinary team.
• Strong communication, time management and problem-solving skills.
• Sensitivity to diverse backgrounds and inclusive care.

Responsibilities

• Collect, label, and process urine specimens per provider orders and infection control standards.
• Ensure accurate specimen handling, documentation, and timely EMR updates.
• Coordinate lab workflows with providers and nursing staff to support continuity of care.
• Support medical detox services through specimen collections and compliant documentation.
• Educate clients on specimen collection and respond to related questions.
• Monitor client safety during collections and respond to reactions or emergencies within scope.
• Assist with rounds, safety checks, inventory, and maintain a clean, compliant workspace.
• Adhere to facility policies, HIPAA, OSHA, and all applicable state and federal regulations.
• Attend staff training and meetings.

Skills

Crisis management

De-escalation techniques

HIPAA knowledge

Interdisciplinary teamwork

Communication skills

Education

QMAP Certification

CPR/First Aid Certification

Driver's License

Tools

EMR systems

Job description

Mountain Springs Recovery is seeking a qualified QMAP in Monument, CO to provide direct clinical support, including urine specimen collection, labeling, processing, and timely transport to the lab. Under the Director of Nursing, you will maintain accurate EMR documentation and assist during medication passing times to support continuity of care.

The ideal candidate holds a valid QMAP certificate, CPR/First Aid, and a clean background.