QA Technician I — Quality Systems Lead (1st Shift)

supply-chain; Richmond (PA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

PTO including holidays and vacation

401(k) with company match

Tuition reimbursement

Job summary

DHL Supply Chain is seeking a QA Leader to oversee daily quality assurance activities, drive regulatory compliance, and lead a QA team. You will implement and monitor the QMS, train staff, and coordinate with Ops Performance and Process Improvement to advance quality initiatives.

The role requires strong QA knowledge, leadership skills, and the ability to manage documentation and regulatory activities across sites. On-site position with comprehensive benefits.

Qualifications

• Minimum of a high school diploma; forklift cert within 30 days of employment.
• Strong knowledge of QA processes and regulatory requirements (FDA/DEA/ATF).
• Experience leading QA teams and coordinating across departments.

Responsibilities

• Lead and train QA staff, assign work schedules, ensure compliance with QA policies.
• Monitor QMS implementation, audit results and customer feedback to drive improvements.
• Develop and maintain QA documentation and procedures; support regulatory licensing activities.

Skills

Quality Assurance

Leadership

Training

Regulatory compliance

Documentation

Education

High School Diploma or Equivalent

Forklift operator certificate

Associate degree or related field (preferred)

Job description

DHL Supply Chain is seeking a QA Leader to oversee daily quality assurance activities, drive regulatory compliance, and lead a QA team. You will implement and monitor the QMS, train staff, and coordinate with Ops Performance and Process Improvement to advance quality initiatives.

The role requires strong QA knowledge, leadership skills, and the ability to manage documentation and regulatory activities across sites. On-site position with comprehensive benefits.