QA Leadership: Quality Management & CAPA

CVS Health Corporation; Montgomery (AL); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a QA leader to manage the quality assurance team, set strategic objectives, and drive testing excellence across software products.

You will collaborate with cross-functional partners to define tests, develop plans, and ensure timely, thorough testing; analyze metrics, report to stakeholders, and push continuous improvement to deliver reliable health‑tech solutions for customers, patients, and colleagues.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills.
• Adept at business intelligence.
• Adept at problem solving and decision making skills.
• Adept at collaboration and teamwork.
• Adept at growth mindset (agility and developing yourself and others).

Responsibilities

• Leads and manages the QA team by setting strategic objectives.
• Collaborates with cross-functional teams to define testing requirements and test plans.
• Ensures timely and thorough testing of software products and analyzes testing metrics.
• Provides reports to stakeholders and drives continuous improvement in QA practices.

Skills

QA leadership

Quality metrics

BI and dashboards

Cross-functional collaboration

Problem solving

Education

Post secondary / high school education or specialized training

Tools

Quality dashboards

Business intelligence tools

Job description

CVS Health is seeking a QA leader to manage the quality assurance team, set strategic objectives, and drive testing excellence across software products.

You will collaborate with cross-functional partners to define tests, develop plans, and ensure timely, thorough testing; analyze metrics, report to stakeholders, and push continuous improvement to deliver reliable health‑tech solutions for customers, patients, and colleagues.