QA Quality Management Lead — Metrics, CAPA & Growth

CVS Health Corporation; Phoenix (AZ); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health in Phoenix seeks a QA Lead to drive testing strategy, coordinate cross-functional teams and ensure timely, thorough quality assurance across software products. You will analyze metrics, report to stakeholders, and promote continuous improvement in QA practices.

Ideal candidate has 5-7 years in claims/claims audit, strong planning skills, collaboration, and a solid background in business intelligence tools to identify trends and inform senior leadership decisions.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Experience delivering and supporting testing plans and QA processes.
• Proficiency with QA metrics and reporting to stakeholders.

Responsibilities

• Leads and manages the QA team and sets strategic QA objectives.
• Collaborates with cross-functional teams to define test requirements.
• Analyzes testing metrics and drives continuous QA improvements.

Skills

QA leadership

Planning & delivery

Collaboration

Business intelligence

Education

High school / technical training

Tools

BI tools

Job description

CVS Health in Phoenix seeks a QA Lead to drive testing strategy, coordinate cross-functional teams and ensure timely, thorough quality assurance across software products. You will analyze metrics, report to stakeholders, and promote continuous improvement in QA practices.

Ideal candidate has 5-7 years in claims/claims audit, strong planning skills, collaboration, and a solid background in business intelligence tools to identify trends and inform senior leadership decisions.