QA/QC Intern: Documentation & Process Mapping

Purple Line Transit Operators LLC; Landover Hills (MD); On-site; USD 29,000 - 34,000; Part time

Job summary

Purple Line Transit Operators LLC in Landover Hills, MD, seeks a QA/QC Intern to support the QA & Documentation Manager with quality assurance, quality control, document management, and process improvement in a transit and rail operations setting.

You will help develop SOPs, map processes, maintain records, assist with audits and reporting, and prepare QA/QC materials; strong writing skills and proficiency with Word, Excel, and PowerPoint are required, with ability to work both independently and

Qualifications

• Recent graduate or currently pursuing an associate or bachelor’s degree in Quality Assurance, Quality Control, Engineering, Business, Operations, Transportation, Technical Writing, or a related field.
• Strong written and verbal communication skills.
• Strong technical writing and documentation skills.
• Proficiency with Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
• Strong organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and as part of a team.

Responsibilities

• Assist with developing, reviewing, and maintaining SOPs, work instructions, forms, and other documentation.
• Assist with process mapping, workflow documentation, and identifying process improvement opportunities.
• Support document control, quality records, tracking logs, and reporting.
• Assist with audits, inspections, documentation reviews, and corrective action tracking.
• Prepare and organize reports, spreadsheets, presentations, and other QA/QC materials.
• Conduct research and assist with special projects as assigned.
• Maintain accurate and organized electronic and physical records.
• Perform other duties as assigned by the QA & Documentation Manager.

Skills

QA/QC Knowledge

Documentation

MS Office

Process Improvement

Strong Writing

Education

Associate or Bachelor's in QA/Engineering/Business

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Purple Line Transit Operators LLC in Landover Hills, MD, seeks a QA/QC Intern to support the QA & Documentation Manager with quality assurance, quality control, document management, and process improvement in a transit and rail operations setting.

You will help develop SOPs, map processes, maintain records, assist with audits and reporting, and prepare QA/QC materials; strong writing skills and proficiency with Word, Excel, and PowerPoint are required, with ability to work both independently and