QA Manager - Health Tech Quality & CAPA Leader

CVS Health; Austin (TX); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Retirement plans

Wellness programs

Job summary

CVS Health leads the QA function to ensure high-quality software solutions. You will set strategic objectives, build robust testing programs, and drive timely delivery of reliable software in a fast-paced environment.

Collaborate with cross-functional partners to define testing requirements, develop test plans, and monitor metrics to drive continuous improvement. Based in Austin, TX, this full-time role offers comprehensive benefits and growth opportunities.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• 5+years of quality management, audit, compliance or operational quality experience
• Demonstrated experience using quality metrics, KPIs, dashboards, and business intelligence tools to identify trends and present recommendations to senior leadership
• Experience leading root-cause analysis, CAPA, risk mitigation, and continuous-improvement initiatives; cross-functional leadership

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes.
• Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products.
• Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality and reliable software solutions.

Skills

Quality Assurance

Leadership

Collaboration

Problem solving

BI tools

Education

High school or technical training

Tools

Dashboards

BI Tools

Job description

CVS Health leads the QA function to ensure high-quality software solutions. You will set strategic objectives, build robust testing programs, and drive timely delivery of reliable software in a fast-paced environment.

Collaborate with cross-functional partners to define testing requirements, develop test plans, and monitor metrics to drive continuous improvement. Based in Austin, TX, this full-time role offers comprehensive benefits and growth opportunities.