QA Manager, Corrections Facility Operations

CoreCivic; Milan (NM); On-site; USD 65,000 - 75,000; Full time

Job summary

CoreCivic seeks a Manager, Quality Assurance to lead all QA activities in an institutional, secure setting. You will oversee audits, inspections, data analysis, and the development of policies and corrective action plans to ensure compliance with contract requirements.

The role requires a Bachelor's degree in a related field and at least two years of relevant experience, with strong writing and analytical skills and proficiency in Microsoft Office. Domestic travel may be required.

Qualifications

• Bachelor's degree in criminal justice, corrections, social or behavioral science, quality assurance, business administration or a related field is required.
• Two years of experience in corrections, quality assurance, accreditation, or a related field is required.
• Excellent written communication skills and analytical ability are required.
• Proficiency in Microsoft Office applications is required.
• A valid driver's license is required.
• Minimum age requirement: must be at least 18 years of age.

Responsibilities

• Manage all areas of Quality Assurance including audits, inspections, data gathering and analysis, reporting, training and communication in accordance with policies, procedures and contractual requirements.
• Collaborate with facility management, department managers, FSC and contracting agency to implement policies and procedures in compliance with standards and contracts.
• Manage and conduct audits and inspections of facility operations and coordinate corrective action plans to address root causes.
• Conduct regular ACA readiness inspections and maintain ACA files.
• Collaborate with facility heads to provide direction and best practices using data, standards and company policy guidance.
• Prepare and maintain standard operating records and reports as requested by management.
• Maintain coordination with FSC Legal for lawsuits and related facility records, attend hearings when necessary.
• May supervise QA staff and coordinate work assignments for effective operations.
• Domestic U.S. travel may be required.

Skills

Written communication

Analytical ability

Education

Bachelor's degree in criminal justice, corrections, social or behavioral science, quality assurance, business administration or related field

Tools

Microsoft Office

Job description

CoreCivic seeks a Manager, Quality Assurance to lead all QA activities in an institutional, secure setting. You will oversee audits, inspections, data analysis, and the development of policies and corrective action plans to ensure compliance with contract requirements.

The role requires a Bachelor's degree in a related field and at least two years of relevant experience, with strong writing and analytical skills and proficiency in Microsoft Office. Domestic travel may be required.