QA Manager, Community Services & Compliance

Exemplar Global; Tulsa (OK); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

REM Community Services, part of Sevita, seeks a Quality Assurance Manager to oversee regulatory compliance and quality across operations. The role leads QA activities, coordinates reviews, and develops improvement plans to ensure safe, high-quality services for individuals supported.

The manager will supervise QA staff, prepare compliance reports, and collaborate with regional leaders to drive quality initiatives and accreditation readiness across service sites. Travel 25–75% is required.

Formación

• Bachelor's degree in human services or related field and relevant experience.
• Experience with quality assurance systems and performance monitoring.
• Knowledge of federal/state regulations applicable to residential services.

Responsabilidades

• Maintains knowledge of regulatory, accreditation, and company requirements.
• Implements systems to ensure quality of service and compliance.
• Conducts site and record reviews and quality monitoring activities.
• Prepares detailed reports of QA findings and action plans.
• Oversees internal quality practices under regional leadership.
• Leads Quality & Safety Committee and accreditation readiness.

Conocimientos

Quality assurance knowledge

Regulatory compliance

Communication skills

Computer skills

Flexibility hours

Educación

Bachelor's Degree in human services

Herramientas

Microsoft Office

Database access

Statistical analysis tools

Descripción del empleo

REM Community Services, part of Sevita, seeks a Quality Assurance Manager to oversee regulatory compliance and quality across operations. The role leads QA activities, coordinates reviews, and develops improvement plans to ensure safe, high-quality services for individuals supported.

The manager will supervise QA staff, prepare compliance reports, and collaborate with regional leaders to drive quality initiatives and accreditation readiness across service sites. Travel 25–75% is required.