QA Engineering Lead - Enterprise Apps & ERP

Johnstone Supply; Dallas (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Johnstone Supply is seeking a Quality Engineering Lead to join the Enterprise Applications team in Dallas, TX. This role defines QA strategy, oversees testing across ERP and eCommerce, and partners with multiple stakeholders to ensure release readiness.

You will mentor QA Analysts, drive risk-based testing, and promote a strong quality mindset across the delivery lifecycle. A strong background in Agile/SAFe is preferred.

Qualifications

• Bachelor’s degree in Information Systems, CS, Business, or related field.
• 6–8+ years of QA experience, testing ERP, eCommerce, and integrated systems.
• Proven QA practices in growing or transforming delivery environments.
• Experience supporting multi-phase delivery with multiple releases.
• QA certifications (ISTQB) preferred.
• Agile/SAFe certifications a plus.
• Strong QA methodologies: risk-based, functional, regression, integration, end-to-end validation.
• Hands-on with test management and defect tracking tools (Azure DevOps).
• Experience testing complex business workflows across ERP/eCommerce.
• Define and maintain test evidence, traceability, and reporting artifacts.

Responsibilities

• Defines the QA strategy, standards, and governance model, including entry and exit criteria, defect management, test planning, automation approach, and readiness reporting.
• Builds the foundation for how quality is measured, evidenced, and communicated across D365, eCommerce, and integrated systems.
• Ensures testing is embedded within the delivery lifecycle - from requirements and design validation through go-live and hypercare - with evidence-based release readiness and risk.
• Balances centralized QA ownership with a blended testing model, partnering with BPOs, SMEs, and superusers to ground testing in real operations.
• Introduces pragmatic test automation focused on stable smoke and regression coverage to accelerate releases with minimal maintenance.
• Provides day-to-day functional leadership and supervision for QA Analysts assigned to the program.
• Mentors QA Analysts, contributes to performance feedback, and fosters a consistent quality mindset.

Skills

QA Leadership

Risk-based testing

End-to-end validation

Agile / SAFe experience

Stakeholder coordination

Education

Bachelor's degree in IS/CS/Business

Tools

Azure DevOps

Job description

Johnstone Supply is seeking a Quality Engineering Lead to join the Enterprise Applications team in Dallas, TX. This role defines QA strategy, oversees testing across ERP and eCommerce, and partners with multiple stakeholders to ensure release readiness.

You will mentor QA Analysts, drive risk-based testing, and promote a strong quality mindset across the delivery lifecycle. A strong background in Agile/SAFe is preferred.