Enterprise QA Lead — ERP & eCommerce Testing

Proton.ai; Portland (OR); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Johnstone Supply is seeking a Quality Engineering Lead to establish and lead a centralized QA function for the COS delivery program. You will define the QA strategy, governance, and automation approach, and provide leadership for QA Analysts across multiple lifecycle phases.

You will ensure QA activities are embedded from requirements through go-live, balancing centralized control with ground-testing inputs from BPOs and SMEs, while maintaining release readiness and risk visibility.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, or related field, or equivalent.
• 6–8+ years of progressive Quality Assurance experience across ERP/eCommerce/integrated systems.
• Experience maturing QA practices in growing delivery environments.
• Experience with multi-phase delivery programs and cross-functional stakeholders.
• QA certifications (ISTQB or equivalent) preferred.
• Agile/SAFe certifications are a plus.
• Strong QA methodologies knowledge: risk-based, functional, regression, integration, end-to-end validation.
• Hands-on with test management/defect tracking tools (Azure DevOps preferred).
• Knowledge of test automation concepts and frameworks.
• Experience testing complex ERP/eCommerce workflows across systems.

Responsibilities

• Establish and lead centralized QA function for COS delivery program.
• Define QA strategy, standards, governance, entry/exit criteria, defect management, test planning, automation approach, readiness reporting.
• Provide evidence-based release readiness view to leadership.
• Balance centralized QA with blended testing model; partner with BPOs, SMEs, and superusers.
• Introduce pragmatic test automation focusing on smoke/regression coverage.
• Lead and supervise QA Analysts across the program; set priorities and standards.
• Mentor QA Analysts and foster a quality-driven mindset across the team.

Skills

QA leadership

QA strategy

Agile/SAFe

Azure DevOps

Test automation

Risk-based testing

UAT & go-live support

Defect governance

Mentoring/coaching

Delivery lifecycle

Education

Bachelor’s degree in Information Systems/CS or related

Tools

Azure DevOps (ADO)

Job description

Johnstone Supply is seeking a Quality Engineering Lead to establish and lead a centralized QA function for the COS delivery program. You will define the QA strategy, governance, and automation approach, and provide leadership for QA Analysts across multiple lifecycle phases.

You will ensure QA activities are embedded from requirements through go-live, balancing centralized control with ground-testing inputs from BPOs and SMEs, while maintaining release readiness and risk visibility.