QA Engineer — Payment Terminals & TMS Support

Creative Solutions Services, LLC

Atlanta (GA)

On-site

USD 65,000 - 95,000

Full time

14 days+

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Job summary

Creative Solutions Services, LLC is seeking a detail-oriented QA / Technical Support Engineer to support payment systems and terminal management. You will troubleshoot by analyzing logs and support deployment and maintenance of terminal software.

The role requires hands-on experience with payment terminals (Ingenico/Castles Technology preferred), strong analytical skills, and the ability to coordinate with development and operations teams in English.

Qualifications

Experience in QA and/or technical support roles.
Familiarity with payment terminals, preferably Ingenico or Castles Technology devices.
Strong understanding of payment processing systems and workflows.
Ability to debug and analyze trace/system logs.

Responsibilities

Provide QA and technical support for payment terminal solutions.
Troubleshoot issues by analyzing trace logs and system behavior.
Support testing, validation, and certification of payment applications.
Assist in deployment and configuration of payment terminals, including OS and application loading.
Work with terminal management systems (TMS), including hosted estate management tools.
Collaborate with development and operations teams to identify and resolve defects.
Ensure smooth operation and lifecycle management of payment devices.
Document issues, resolutions, and testing procedures.