QA & Continuous Improvement Leader (ISO 9001)

Pregis; Conover (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Pregis in Conover, NC, is seeking a Quality Assurance/Continuous Improvement Manager to lead quality control and improvement initiatives. The role collaborates with Operations and Service to drive process changes, manage projects, and maintain ISO 9001 certification.

You will investigate quality issues, perform root-cause analysis, develop SOPs, and mentor Quality Control staff while guiding cross-functional teams through DMAIC/Lean methods to enhance product and process performance.

Qualifications

• Minimum 10+ years of experience in people, process, and product management.
• BS Mechanical, Process Engineering, Quality Engineering or similar degree/experience preferred.
• Lean Six Sigma Black Belt a plus.
• Demonstrated ability to create, implement, and maintain new processes across multiple departments.
• Strong analytical, troubleshooting, and interpersonal communication skills.

Responsibilities

• Lead quality control and quality assurance activities.
• Execute quality improvement projects using DMAIC/Lean methodology.
• Develop and maintain SOPs, PFMEA, and QA documentation.
• Collaborate with Operations and Service to identify and fix process failures.
• Mentor and train Quality Control staff and ensure ISO 9001 certification.

Skills

Process improvement

Data analysis

Project management

QA/QC

DMAIC/Lean

Communication

Education

BS Mechanical/Process/Quality Engineering

Tools

Excel

QMS software

Job description

Pregis in Conover, NC, is seeking a Quality Assurance/Continuous Improvement Manager to lead quality control and improvement initiatives. The role collaborates with Operations and Service to drive process changes, manage projects, and maintain ISO 9001 certification.

You will investigate quality issues, perform root-cause analysis, develop SOPs, and mentor Quality Control staff while guiding cross-functional teams through DMAIC/Lean methods to enhance product and process performance.