QA & Compliance Analyst - Banking Operations

Socket.dev; Moorefield (WV); On-site; USD 47,000 - 61,000; Full time

Job summary

Socket.dev is seeking a Quality Assurance Specialist to safeguard data integrity, ensure compliance with policies and regulations, and coordinate across legal and operations. The role focuses on reviewing data points, maintenance changes, and transactions, while processing legally requested documents and ensuring timely responses.

The position requires strong attention to detail, confidentiality, and the ability to work independently within an office setting.

Qualifications

• Associate or bachelor’s degree in business administration, finance, or a related field or equivalent related experience (e.g., quality assurance, auditor, or similar role).
• Knowledge of regulatory compliance, legal processes, and financial institutions is a plus.

Responsibilities

• Support the Business Assurance Manager in executing the operational plans aligned with organizational goals.
• Track, analyze, and report key performance metrics for department effectiveness.
• Perform detailed reviews of system data points, input information, maintenance changes, and transactions for compliance.
• Follow up on identified issues until resolutions are achieved and document corrective actions.
• Identify trends to support continuous improvement and risk mitigation.
• Maintain up-to-date knowledge of policies, procedures, controls, processes, and regulations.
• Receive, review, and process legal documents (summons, subpoenas, levies) with timely responses.
• Act as contact for attorneys and external agencies to clarify scope and provide information.
• Collaborate with legal and operations to compile records to respond to legal requests.
• Ensure QA reviews verify adherence to policies and regulations across the organization.

Skills

Attention to detail

Confidentiality

Verbal and written communication

Time management

Prioritization

Teamwork

Problem solving

Adaptability

Independent work

Education

Associate or bachelor’s degree in business administration, finance, or related field

Job description

Socket.dev is seeking a Quality Assurance Specialist to safeguard data integrity, ensure compliance with policies and regulations, and coordinate across legal and operations. The role focuses on reviewing data points, maintenance changes, and transactions, while processing legally requested documents and ensuring timely responses.

The position requires strong attention to detail, confidentiality, and the ability to work independently within an office setting.