Software QA Analyst I - Validation & Testing

Socket.dev; Grand Rapids (MI); On-site; USD 48,000 - 68,000; Full time

Job summary

Socket.dev is seeking a Quality Control Analyst I to perform testing and validation of CU*BASE and related software. You will work with Product and Programming teams to analyze reported problems and assist in testing and follow-up.

The role emphasizes documenting test procedures per SDLC standards, coordinating with Technical Resources, and supporting documentation and quality initiatives in a professional office setting.

Qualifications

• High School Diploma or equivalent required.
• Two-year degree or comparable work experience required.
• Experience with computer software; ability to learn new software independently.
• Familiarity with credit union operations, regulation and procedures, accounting and balancing functions preferred.
• Excellent verbal and written communication skills.
• Thoroughness, attention to detail, and good problem-solving skills.
• Ability to work independently and initiate projects with minimal supervision.
• Ability to use discretion when dealing with confidential data.

Responsibilities

• Perform testing of new and enhanced CU*BASE and related software as assigned by Quality Control management. Document test procedures and results as required by the SDLC and CU*Answers Programming and Development Standards and Guidelines.
• Analyze problem Logs reported by clients and assist Technical Resources leadership in ensuring follow-up coordination, testing and validation.
• Support Documentation efforts as needed, including documenting software changes and testing procedures.
• Maintain a positive contribution as a member of the Technical Resources Team, and complete all tasks assigned by management to meet team objectives.

Skills

Communication skills

Attention to detail

Independent work

Confidential data handling

Software aptitude

Education

High School Diploma or equivalent

Two-year degree or comparable work experience

Tools

CU*BASE system

Job description

Socket.dev is seeking a Quality Control Analyst I to perform testing and validation of CU*BASE and related software. You will work with Product and Programming teams to analyze reported problems and assist in testing and follow-up.

The role emphasizes documenting test procedures per SDLC standards, coordinating with Technical Resources, and supporting documentation and quality initiatives in a professional office setting.